Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Alaina Adams

Munster

Summary

Experienced worker with background in high-volume service environments. Highlights of experience include expert customer service and communication with coworkers. Strengths encompass multitasking, time management, team collaboration and problem-solving skills to ensure guest satisfaction. Proven track record of enhancing customer experiences by offering personalized service, suggesting tailored recommendations and promptly addressing any issues or concerns.

Overview

3
3
years of professional experience

Work History

Pool Cabana Server

Briar Ridge Country Club
Dyer
05.2024 - 08.2025
  • Served food and beverages to guests by poolside area.
  • Maintained cleanliness of cabana and surrounding areas.
  • Assisted guests with menu selections and special requests.
  • Collaborated with kitchen staff to ensure timely service delivery.
  • Provided excellent customer service to enhance guest experience.
  • Trained new hires on proper procedures for setting up cabanas, taking orders, delivering food and beverages and cleaning duties.

Soccer Referee

US Soccer Association
Munster
05.2024 - 08.2025
  • Officiated matches according to US Soccer Association rules and regulations.
  • Communicated with players and coaches to maintain game flow and sportsmanship.
  • Observed player conduct and issued warnings or penalties as needed.

Soccer Coach

Midwest Wings Soccer Association
Munster
01.2023 - 03.2024
  • Organized and led practice sessions for various age groups.
  • Coordinated team schedules and communicated updates with parents.
  • Organized and led drills to improve player technique and tactical awareness.

Server

Bluetop
Highland
01.2023 - 02.2024
  • Delivered exceptional customer service to enhance dining experiences.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Education

Bachelor of Science - Human Biology

Indiana University, Bloomington
Bloomington, IN
05-2028

High School Diploma -

Munster Highschool
Munster, IN
05-2024

Skills

  • Customer service
  • Effective communication
  • Time management
  • Team leadership
  • Training and development
  • Multitasking
  • Analytical skills

Affiliations

  • Being active in sports
  • Organization
  • Teamwork/ Leadership

Accomplishments

  • Academic Honors
  • 3.7 GPA
  • In High School was the Soccer team Capitan
  • Earned various soccer awards

Timeline

Pool Cabana Server

Briar Ridge Country Club
05.2024 - 08.2025

Soccer Referee

US Soccer Association
05.2024 - 08.2025

Soccer Coach

Midwest Wings Soccer Association
01.2023 - 03.2024

Server

Bluetop
01.2023 - 02.2024

Bachelor of Science - Human Biology

Indiana University, Bloomington

High School Diploma -

Munster Highschool