Alaina Ahern

• Operated cash register efficiently and accurately, handling payments operations.
• Greeted and assisted customers, ensuring a positive shopping experience.
• Resolved customer complaints professionally in accordance with company policy.
• Answered customer inquiries regarding store policies and procedures.
• Issued receipts, refunds, credits or change due to customers.
• Conducted price checks for special orders or discounts as requested by customers.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Stocked shelves with merchandise when needed.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Assisted managers in maintaining store compliance and standards.
• Ensured compliance with all safety regulations within the store environment.

Received commendation from supervisor for quickly and adeptly mastering job responsibilities in a first-time job scenario.

* Location shut down permanently in the end of May 2022, former employees & I helped close until finally empty.

• Opened and closed the restaurant
• Prepared the restaurant for daily operations.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Delivered exceptional customer service, granting customer satisfaction and maintaining positive client relations.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Managed restaurant cleanliness and order before, during, and after shifts, overseeing operations of the dining hall.
• Independently catered to restrooms and outdoor seating areas.
• Insured proper inventory management and supplies such as utensils, napkins, and sauces when needed.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Performed other duties as assigned by management.