Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALAINA BROWN

3131 Main St Apt 0906,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

3
3
years of professional experience

Work History

Warehouse Package Handler

OnTrac
07.2024 - Current
  • Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
  • Checked products for damage or other issues before packing into boxes.
  • Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.

PROFESSIONAL DEVELOPMENT COORDINATOR

METROTEX ASSOCIATION OF REALTORS
05.2023 - Current
  • Adept at coordinating and administering real estate education programs
  • Skilled in fostering relationships through effective communication, excels in providing on-call support to instructors and addressing inquiries from agents
  • As a liaison with the Texas Real Estate Commission, ensures course approval, contributing to the growth and success of educational initiatives while actively engaging with agents to enhance their learning experience.

FRONT DESK COORDINATOR

METROTEX ASSOCIATION OF REALTORS
11.2022 - 05.2023
  • Greet and welcome all members in a courteous and professional manner
  • Answering incoming calls and direct inquiries to designated department.

CUSTOMER SERVICE REPRESENTATIVE

HONDA FINANCIAL SERVICES
04.2022 - 11.2022
  • Leveraged advanced communication and problem-solving skills
  • Employed elevated listening skills to soothe customer irritations
  • Resolved customer disputes in a timely fashion by capitalizing on product knowledge
  • Mastery of customer service management systems and databases.

Education

NCT License -

X-Ray Academy of Texas
01.2023

B.S. IN INTERDISCIPLINARY STUDIES -

Louisiana Tech University
05.2021

Skills

  • Microsoft Excel
  • Word
  • PowerPoint
  • Access
  • Coding Languages (Visual Basic, SQL)
  • Communication
  • Leadership
  • Customer Service
  • Call Center
  • Certified NCT
  • Freight Handling
  • Product verification
  • Lifting and sorting

Timeline

Warehouse Package Handler

OnTrac
07.2024 - Current

PROFESSIONAL DEVELOPMENT COORDINATOR

METROTEX ASSOCIATION OF REALTORS
05.2023 - Current

FRONT DESK COORDINATOR

METROTEX ASSOCIATION OF REALTORS
11.2022 - 05.2023

CUSTOMER SERVICE REPRESENTATIVE

HONDA FINANCIAL SERVICES
04.2022 - 11.2022

B.S. IN INTERDISCIPLINARY STUDIES -

Louisiana Tech University

NCT License -

X-Ray Academy of Texas
ALAINA BROWN