Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Training Lead
Chick fil a Restaurants
Layton, UT
05.2023 - Current
Trained Chick-fil-A team members on service standards and daily restaurant procedures.
Led onboarding for new hires using Chick-fil-A restaurant policies and workflows.
Developed training materials that improved understanding of operational standards and expectations.
Coached team members to elevate guest service quality, ensure order accuracy, and meet hospitality expectations.
Developed innovative approaches for delivering engaging learning experiences.
Facilitated open dialogue among team members to enhance collaboration and productivity.
Modeled Chick-fil-A values while guiding team communication and teamwork.
Ensured compliance with relevant laws and regulations related to safety, health, and diversity while conducting trainings.
Safety Manager
Riverwood Trucking LLC
Pleasant Grove, Utah
05.2022 - 05.2023
Enforced truck safety policies across Riverwood Trucking LLC operations
Ensured compliance with all applicable federal, state, local laws and regulations related to occupational health and safety.
Reviewed driver logs for DOT compliance
Monitored employee performance to ensure safe working practices are followed.
Maintained safety records and compliance files
Maintained records of inspection findings, hazard assessments, and corrective actions taken.
Processed payroll data in line with employer payroll policies and schedules.
Verified timesheets, attendance records, and employee pay changes for accuracy.