Maverick Wyman
Triangle,VA
Summary
Dynamic and ambitious training-lead with proven expertise in communication and leadership. Extensive experience in the creation and implementation of onboarding programs that enhance team capabilities and drive organizational success. Results-oriented professional with a solid background in employee development and project management. Proficient in creating customized training solutions and assessing their impact, dedicated to promoting continuous improvement and operational excellence.
Overview
4
4
years of professional experience
Work History
Training Lead
Chick-fil-A
Dumfries, Virginia
03.2024 - Current
- Developed training materials for diverse employee skill sets and learning styles.
- Facilitated training sessions to enhance team knowledge and operational efficiency.
- Evaluated training effectiveness through feedback and assessments from participants.
- Coordinated onboarding programs for new hires to ensure smooth integration.
- Provided feedback to staff on areas of improvement identified during training sessions.
Team Member
Chick-fil-a
Dumfries, Virginia
08.2021 - 03.2024
- Greeted customers warmly and provided friendly service throughout their dining experience.
- Prepared food items following company standards for quality and safety.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Maintained cleanliness and organization of dining area and kitchen facilities.
- Handled cash transactions accurately, and managed the point-of-sale system effectively.
- Resolved customer inquiries and complaints with professionalism and care.
Education
Some College (No Degree) - Operations And Supply Chain Management
George Mason University
Fairfax, VASkills
- Employee training
- Project management
- Team collaboration
- Operational efficiency
- Supply chain management
- Customer service
- Feedback evaluation
- Communication skills
- Employee onboarding
Languages
English
Native/ Bilingual
Accomplishments
- High School Varsity Basketball Assistant Coach
- 3 Time Chick-fil-a Remarkable Futures Scholarship Winner
Timeline
Training Lead
Chick-fil-A
03.2024 - Current
Team Member
Chick-fil-a
08.2021 - 03.2024
Some College (No Degree) - Operations And Supply Chain Management
George Mason University