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I am an experienced military professional with a strong background in operating, and maintaining advanced equipment and technological systems. As someone who is makes observation and organization my priority, I excel at isolating and resolving issues effectively while ensuring operational excellence. Recognized for my dependability and capacity to manage multiple priorities with a positive attitude, I am eager to take on new responsibilities to help achieve team goals. I am pursuing a full-time role that challenges me professionally and allows me to leverage my interpersonal skills, time management expertise, and problem-solving abilities as soldier in the National guard. My time in the United Ststes Military has distilled an orientation to detail and equipped me with exceptional communication and project management skills, I have a proven track record of handling multiple tasks efficiently in fast-paced environments. I am proactive in identifying and addressing issues, focusing on optimizing processes and supporting team objectives. With a strong willingness to learn and adapt, I am ready to contribute to your team's success, tackle new challenges, and drive organizational goals forward with next level dedication and results.

Detail-oriented PBX Operator with excellent communication and customer service skills. Possess 20 years of employment managing telephone switchboards in Corprorate settings. Known for commitment to efficiency and accuracy. Skilled at routing calls and mail, setting appointments and documenting information. Good customer service and data entry skills and capability to handle multiple phone lines. Dedicated customer service professional well-versed in operating multi-line systems. Competent in administrative tasks such as photocopying and typing. Offering excellent organizational, communication and problem-solving abilities developed over 20 years of related experience. Versatile Switchboard Operator skilled in managing high-volume work in fast-paced 10 environments. Experienced making connections, taking messages and calling out announcements. Helpful Telephone Operator adept at providing detailed and correct information to inquiring customers. Skilled in front desk management and call routing. Displays poised and eloquent demeanor to convey positive company image.

Service-centric Restaurant Supervisor with almost one year of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention and referrals. Focused on ensuring compliance with policies, procedures, regulations and quality standards

 Knowledgeable and dedicated customer service professional with extensive experience in the retail industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. 

Experienced Customer Care Specialist brings 3+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset. Successful Customer Care Specialist with 3+ years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Knowledgeable and dedicated customer service professional with extensive experience in food and transportation industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Professional Customer Specialist motivated to provide highest quality customer experience. Strong administrative and organizational skills. Dedicated to increasing customer satisfaction and retention through efficient and accurate problem resolution. Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers.

Alaina Del Valle

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Associate of Arts - Psychology

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Associate of Arts - Psychology

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