Alaina Groce
Punxsutawney,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Bartender
Ruby Tuesday
09.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared garnishes by evenly slicing and pitting fruits.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Server
Ruby Tuesday
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Punxsutawney Area High School
Punxsutawney, PA06.2021
Skills
- Food Service
- Food Preparation
- Payment Processing
- Menu Memorization
- Food Running
- Suggestive Selling
- Engaging Personality
- Ordering Procedures
- Performance Improvement
- Cash Register Operation
- Highly Reliable
- Handling Difficult Customers
Timeline
Bartender
Ruby Tuesday
09.2023 - Current
Server
Ruby Tuesday
02.2023 - Current
High School Diploma -
Punxsutawney Area High School