Alaina Henks
Concordia,MO
Summary
Dynamic sales professional with proven expertise in customer engagement and relationship building, honed at Once Upon A Child Franchise. Excelled in high-stress situations, boosting sales through effective communication and product demonstration. Skilled in event coordination and persuasive selling, consistently achieving targets through teamwork and critical thinking.
Overview
2
2
years of professional experience
Work History
Sales Associate
Once Upon A Child Franchise
09.2022 - 01.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Promoter
Four Seasons Home Products
07.2024 - Current
- Provided product samples, informational brochures to persuade people to buy products.
- Coordinated logistics of promotional materials delivery, ensuring timely arrival at event locations.
- Boosted product sales by demonstrating product features and benefits during promotional events.
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
Sales Associate
Club Car Wash
01.2023 - 01.2024
- I primarily focused on working with customers pitching memberships and singular car washes, working to build relationships and suit everyone’s needs.
- I sometimes power washed vehicles.
- I did a lot of maintenance including mopping, organizing, laundry, upkeep, and more.
Education
Diploma -
Penn Foster High School
Online05.2024
Skills
- Presentation Skills
- Event Coordination
- Product Demonstration
- Target Achievement
- Sales expertise
- Product and service knowledge
- Effective persuasion
- Effective Communication
- Public Speaking
- Relationship building and management
- Strong networking
- Customer Engagement
- Sales closing
- Teamwork and Collaboration
- Critical Thinking
- Creative Thinking
- Problem-Solving
- Influential and Persuasive
- Time Management
- Customer Service
- Customer Relations
- Relationship builder
- Photography
- Multitasking
- Problem-solving abilities
- Reliability
Additional Information
Monday-Friday, Morning Shifts preferred. Weekends are not possible.
Timeline
Promoter
Four Seasons Home Products
07.2024 - Current
Sales Associate
Club Car Wash
01.2023 - 01.2024
Sales Associate
Once Upon A Child Franchise
09.2022 - 01.2023
Diploma -
Penn Foster High School
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