Alaina Mazhar
Fort Worth,TX
Summary
Organised and diligent, possessing strong proficiency in Microsoft Office Suite and fast, accurate typing skills. Excels in data management and problem-solving, ensuring precise and timely data entry. Committed to contributing to efficiency and accuracy of data systems in Specialist role.
Overview
6
6
years of professional experience
Work History
Data Entry Specialist
Accredo
Fort Worth, Texas
10.2024 - Current
- Entered and updated patient and healthcare records accurately and efficiently.
- Reviewed documents to ensure completeness and accuracy, enhancing data reliability.
- Maintained confidential records while following healthcare privacy procedures.
- Updated spreadsheets and organized files to maintain accurate records and support data integrity.
- Completed daily tasks efficiently to contribute to overall administrative workflow.
Customer Service Representative
Molina Healthcare
Fort Worth, Texas
11.2022 - 12.2024
- Built strong relationships with customers by providing excellent service and creating positive experiences.
- Helped keep daily operations organized by preparing reports and completing tasks on time.
- Handled customer complaints and questions professionally to ensure customer satisfaction.
- Managed a high volume of incoming calls while providing quick and effective solutions.
- Focused on understanding customer needs, resolving concerns, and creating a positive experience that encouraged repeat business.
Data Entry Specialist
TEKsystems
Fort Worth, Texas
10.2020 - 10.2022
- Entered, updated, and maintained provider information in internal databases and health care systems.
- Verified providers demographics, credentialing data, and contracts and accuracy.
- Processed high Volumes of data while meeting productivity goals and deadlines. Prioritized tasks, followed and established procedures and, adapted to changing business requirements.
- Prioritized tasks, followed established procedures, and adapted to changing business requirements.
Education
New Directions HighSchool
Keller, TXSkills
- Data entry
- Electronic record management
- Database updates
- Healthcare documentation
- Spreadsheet management
- Time management
- Customer service
- Clear communication
Timeline
Data Entry Specialist
Accredo
10.2024 - Current
Customer Service Representative
Molina Healthcare
11.2022 - 12.2024
Data Entry Specialist
TEKsystems
10.2020 - 10.2022
New Directions HighSchool