Alaina Nicholas
Summary
I’m a detail-oriented banquet chef skilled in multitasking and problem-solving. I’m also ServSafe certified with a proven record in food preparation and customer service excellence.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Banquet Chef (seasonal)
Eldorado Casino
Columbus
04.2026 - Current
- Collaborated with event coordinators to customize menu offerings for clients.
- Coordinated food preparation processes to guarantee timely service for corporate and private catered events.
- Organized and prepared ingredients for large-scale banquet events, ensuring efficiency and quality.
- Worked with chef to complete dishes on schedule and in line with exacting presentation and taste standards.
- Directed presentation and portioning of food for banquet functions.
- Trained and coached banquet staff to maintain groups' reputation for impeccable service.
- Used such cooking processes as charbroiling, sautéing, braising, roasting and par cooking to create delicious dishes.
- Stored raw foods and prepared items according to proper safe handling requirements and health code standards.
Cashier/expo
Buffalo Wild Wings
Westerville
03.2024 - 03.2026
- Processed customer transactions efficiently and accurately at Buffalo Wild Wings.
- Assisted customers with menu inquiries and special requests promptly.
- Handled customer complaints with professionalism and courtesy to enhance satisfaction.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new cashiers on register operations and customer service standards.
- Maintained cleanliness and organization of the cashier area during shifts.
- Supported inventory management by restocking supplies as needed throughout shifts.
Assistant Manager
SUBWAY®Restaurants
Westerville
04.2022 - 07.2024
- Coordinated daily operations to ensure efficient workflow and customer satisfaction.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Developed a system for tracking inventory and ordering supplies as needed.
- Assisted in training new team members on food preparation standards.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cashier
Arbys Resturant
Powell
09.2021 - 06.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed customer transactions efficiently and accurately.
- Assisted customers with menu selections and special requests.
- Trained new staff on register procedures and customer interaction techniques.
- Maintained cleanliness and organization of the dining area.
Education
BBA - Marketing
Ohio University
Athens, OH 08.2024 - 08.2026
Skills
- Food and beverage service
- ServSafe certified
- Attention to detail
- Analytical skills
- Problem-solving abilities
- Multitasking
- Adaptability
- Effective communication
Timeline
Banquet Chef (seasonal)
Eldorado Casino
04.2026 - Current
BBA - Marketing
Ohio University
08.2024 - 08.2026
Cashier/expo
Buffalo Wild Wings
03.2024 - 03.2026
Assistant Manager
SUBWAY®Restaurants
04.2022 - 07.2024
Cashier
Arbys Resturant
09.2021 - 06.2022