Alaina Sutter
Phoenix
Summary
Compassionate and reliable professional with experience at Hospice of Central New York, adept at fostering communication between patients and families. Demonstrated strong organizational skills and a keen attention to detail while enhancing patient care. Proven ability to collaborate effectively in team settings, ensuring a positive experience for all involved.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Developed essential skills in healthcare environment, including effective communication and patient support. Demonstrated ability to handle various responsibilities and collaborate with medical staff. Seeking to leverage these transferable skills in new professional field.
Overview
2
2
years of professional experience
Work History
Hospice Volunteer
Hospice Of Central New York
07.2025 - Current
- Served as a liaison between patients, families, and hospice staff to facilitate seamless communication and collaboration in end-of-life care management.
- Developed strong relationships with patients'' extended support networks, such as friends and community members, to encourage a positive end-of-life experience.
- Participated in ongoing training sessions to further enhance skills and knowledge in hospice care best practices.
- Assisted care team with administrative requirements of treatment delivery.
Upstate Volunteer
Upstate University Hospital
05.2025 - Current
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
Barista
Target
05.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Associate of Science - Biology - Transferred To ESF
Utica University
UticaSkills
- Reliability and punctuality
- Compassionate care
- Self-awareness
- Bedside manner
- Time management
- Attention to detail
Timeline
Hospice Volunteer
Hospice Of Central New York
07.2025 - Current
Upstate Volunteer
Upstate University Hospital
05.2025 - Current
Barista
Target
05.2023 - Current
Associate of Science - Biology - Transferred To ESF
Utica University
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