ALAINA WALSH
Nashville,Tennessee
Summary
Dynamic and engaging, I leveraged my vibrant personality and exceptional memory retention at 4Top Hospitality to mentor staff and elevate guest experiences with meticulously crafted cocktails. Excelling in marketing and clear communication, I significantly enhanced service efficiency and sales, showcasing my ability to thrive in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
BARTENDER
4Top Hospitality
Nashville, TENNESSEE
07.2023 - Current
- Trained and mentored new bar and service staff to promote consistent efficient service and a friendly work space
- Carefully crafted cocktails for seasonal menu changes, keeping up with trends and varieties of tastes
- Demonstrated exceptional ability to quickly memorize seasonal menu changes and an extensive cocktail list, enabling enhanced guest experiences
- Skilled in explaining menu offerings and pairing suggestions, particularly in a fine dining environment
- Maintained an organized and sanitary bar station before, during, and after all shifts
SERVER
Town Square Social
Lebanon, TENNESSEE
03.2018 - 06.2023
- Effectively handled high volume operations while maintaining a strong presence ensuring seamless flow of service
- Memorized extensive craft beer list, maintaining guest satisfaction by providing personal recommendations
- Worked up from entry level to Server Manager, excelling in fast paced service and establishing a relatable leadership
- Leveraged product knowledge to suggest appetizers, beverages, and desserts, boosting sales while enhancing the guest experience
Cocktail Server
SERG Restaurant Group
Hilton Head Island, SC
05.2021 - 09.2021
- Checked identification prior to serving.
- Performed opening, closing duties such as setting up, breaking down the bar area.
- Handled special guest requests with professionalism and discretion.
- Explained menu items, describing ingredients and cooking methods upon request.
- Coordinated with management to organize special events and promotions.
Education
BACHELOR OF ARTS (B.A.) - MARKETING
Austin Peay State University
Clarksville, TN, US05.2027
Skills
- Marketing and sales experience
- Vibrant, Engaging personality
- Memory retention
- Clear and effective communication
- Health Codes Compliance
- ABC regulations
Certification
ABC License
References
References available upon request
Timeline
BARTENDER
4Top Hospitality
07.2023 - Current
Cocktail Server
SERG Restaurant Group
05.2021 - 09.2021
SERVER
Town Square Social
03.2018 - 06.2023
BACHELOR OF ARTS (B.A.) - MARKETING
Austin Peay State University
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