Alaina Webb
Laurel,MD
Summary
Dynamic and service-oriented professional with a proven track record at Chick-Fil-A recognized for delivering exceptional customer service and fostering teamwork. Skilled in analytical problem-solving and effective leadership, I empower others through constructive coaching and compassionate engagement, ensuring a positive environment that enhances both individual and team performance.
Overview
6
6
years of professional experience
Work History
Team Member
Chick-Fil-A
12.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payments for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Tutor
East Columbia Library Branch
01.2019 - 03.2020
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
Education
Some College (No Degree) - Criminology And Psychology
Pennsylvania State University
University Park, PA05-2028
High School Diploma -
Atholton High School
Columbia, MD05-2024
Skills
- Service-Oriented Communication
- Constructive Mindset
- Effective Team Collaboration
- Analytical Problem-Solving
- Availability Management
- Effective Leadership Skills
- Skill Development Coaching
- Compassionate Engagement
Timeline
Team Member
Chick-Fil-A
12.2022 - Current
Tutor
East Columbia Library Branch
01.2019 - 03.2020
Some College (No Degree) - Criminology And Psychology
Pennsylvania State University
High School Diploma -
Atholton High School
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