Alaina Whitaker
Riverview,United States
Summary
Motivated individual with a diverse background in food service and retail, and healthcare. I showcase strong interpersonal and organizational skills. Demonstrated success in creating a welcoming environment for customers while managing operational tasks effectively. Skilled in problem-solving and adapting to changing demands, ensuring a high level of service and satisfaction. Eager to apply unique experiences and insights to contribute to a thriving team. I’m currently in college. I’m majoring in business administration.
Overview
4
4
years of professional experience
Work History
Team Member
Qdoba and Detroit Street Lunch Box
Romulus, MI
07.2021 - 10.2021
- I started out working at Detroit Street Lunch Box, until my job at Qdoba open up. At Detroit Street Lunch Box, I cashiered, and stocked the area. I also was food prep, I made the salads, sandwiches etc. I cleaned all of the dishes, and cleaned the area. I also cleaned the tables around me. At Qdoba I cashiered, and helped make the burritos, bowls, and helped make chips. I assisted in the training and on-boarding of new team members to ensure a seamless integration into the workplace. I participated in team-building activities to foster a positive work culture and enhance team cohesion. I adapted by taking on various roles within the team as needed to meet project demands. I had exceptional customer service by addressing inquiries and resolving issues promptly. I kept my area clean, I swept, and mopped. I stocked the area as well. I also cleaned all the dishes. I prepped the food, and kept track of the dates on the food prep, to see what was good, or bad.
Dietary Aide
Corewell Health
Taylor, MI
03.2020 - 12.2020
- I assisted in the preparation and serving of nutritious meals to patients while adhering to dietary restrictions and preferences. I cleaned the cafeteria/cook dishes in my free time. I collaborated with dietitians and kitchen staff to develop meal plans that cater to individual dietary needs. I maintained cleanliness and organization of the kitchen and cafeteria areas, ensuring compliance with health and safety regulations. I implemented feedback from patients to improve meal offerings and service quality. I maintain sanitary conditions in food service areas. I contributed to the development of educational materials on nutrition for patients and their families. I helped in the preparation of special dietary meals for residents with allergies or specific health concerns. I worked in the coffee shop, making coffee, and ringing people up. I made the baked goods in the coffee shop, and stocked the food in my area, and I kept the area clean. I worked in the cafeteria, serving the food, and ringing people up. I also cleaned the cafeteria, and stocked food. I worked as the dish room, picking up patient trays, and cleaning them. I also trained the new team members. I also worked as food prep, making all the sandwiches, and salads for doctors, and patients.
Physical Therapy Technician/Receptionist
Excellent Care Physical Therapy
Brownstown, MI
01.2018 - 07.2019
- I communicated effectively with patients and healthcare providers to coordinate appointments and follow-up care. I managed patient records with precision, ensuring compliance with HIPAA regulations and streamlining data entry processes. I resolved scheduling conflicts promptly and efficiently, minimizing disruptions to patient care. I organized and maintained therapy equipment, ensuring readiness and safety for patient use. I ensured inventory levels of medical supplies were maintained, reducing downtime during therapy sessions. I educated patients on therapy procedures and exercises, enhancing their understanding and compliance with treatment. I utilized electronic health record software to maintain accurate patient information and facilitate smooth clinical workflows. I maintained cleanliness and organization of the clinic, ensuring compliance with health and safety regulations. I assisted with the billing process, ensuring accurate charge entry and follow-up on outstanding payments. I engaged in continuing education opportunities to stay informed about advancements in physical therapy practices. I assisted physical therapists in executing treatment plans, including preparing equipment and maintaining a clean therapy area. I provided exceptional front desk support, managing patient scheduling and ensuring a welcoming environment for all visitors. I helped the physical therapist, and front desk with anything they needed. I set up patients on 10's unit, and put patients on a hot, or cold pack. I also did ultra sound when it was needed. I assisted the patients with their exercises, while working with the physical therapist. I cleaned the office, which was cleaning patient rooms after use, and cleaning the bathroom. I vacuumed the office, swept, mopped, and disinfected the office, and medical equipment. I was in charge of ordering office supplies, and medical supplies. I helped answer phone calls, which mainly was patients, and insurance companies. I helped with billing, and making, and organizing patient files.
Clothing Sales Associate
Target
Taylor, MI
10.2017 - 01.2018
- I provided exceptional customer service, assisting clients in selecting and fitting clothing to enhance their shopping experience. It was a seasonal job. I maintained compliance with store policies and procedures to uphold a professional shopping environment. I maintained a clean and organized sales floor to create an inviting shopping atmosphere for customers. I resolved customer inquiries and complaints promptly to maintain high levels of satisfaction and loyalty. I conducted regular inventory checks and managed stock levels to optimize product availability and reduce shrinkage. I collaborated with team members to create visually appealing merchandise displays that increased customer engagement. I established rapport with customers to personalize service and encourage repeat business. I learned about new products and industry developments to remain knowledgeable and competitive. I was in charge of unloading new merchandise, and keeping the area I was assigned clean. I organized all the cloths/shoes/accessories from their brands, and sizes. I helped the customers with any questions. I also helped cashier, when it was needed.
Education
Associate of Business Administration -
Oakland Community College
Auburn hills, United StatesDiploma - undefined
Asher Adult Education
Southgate, MI01.2020
Skills
- Quality Assurance Expert
- Health and Safety Awareness Expert
- Communication Expert
- Problem Solving Expert
- Time Management Expert
- Training and Onboarding Expert
- Adaptability Expert
- Multitasking Expert
- Organization Expert
- Sales Support Expert
- Conflict Resolution Expert
- Sanitation Compliance Expert
- Attention to Detail Expert
- Cash Handling Expert
- Equipment Maintenance Expert
- Scheduling Expert
- Team Building Expert
- Customer service
- Time management
- Restaurant experience
- Food service
- English
- Computer literacy
- Leadership
- Communication skills
- Guest services
Languages
English
Interests
I enjoy working out and living a healthy lifestyle I like keeping busy and learning new things in my free time, and educating myself
Timeline
Team Member
Qdoba and Detroit Street Lunch Box
07.2021 - 10.2021
Dietary Aide
Corewell Health
03.2020 - 12.2020
Physical Therapy Technician/Receptionist
Excellent Care Physical Therapy
01.2018 - 07.2019
Clothing Sales Associate
Target
10.2017 - 01.2018
Diploma - undefined
Asher Adult Education
Associate of Business Administration -
Oakland Community College