Alaina Self
Houston
Summary
Results driven professional with strong interpersonal skills and a proven ability to build relationships, resolve client needs, and drive satisfaction. Seeking to leverage solution-orientated selling skills and adaptability in a Sales Representative role to contribute to client acquisition, revenue growth, and company success.
Overview
6
6
years of professional experience
Work History
EMT-B
Montgomery County Hospital District
01.2025 - 02.2025
- Responded to emergency calls, delivering rapid assessment and clear communication in high-stress situations.
- Maintained clients focused under pressure, ensuring effective coordination with dispatch and hospitals.
- Safely navigated emergency traffic while maintaining professionalism and client safety.
EMT-B
AMR & Orion Ambulance Service
07.2024 - 11.2024
- Quickly build rapport with diverse clients during critical moments through attentive communication.
- Assessed client needs through rapid evaluation and active listening in dynamic situations.
- Collaborated with healthcare teams to ensure seamless service and patient handoffs.
- Managed client concerns and objections calmly, maintaining a service-first approach.
Client Care Specialist
Self-Employed Service
03.2019 - 01.2024
- Built and maintained long-term client relationships through consistent service and personalized care.
- Identified client needs proactively, addressing concerns before they escalated.
- Demonstrated strong persuasive skills when introducing new care approaches.
- Consistently delivered high-quality service, resulting in complete client satisfaction.
Dental Customer Service Specialist
Dental People
08.2020 - 01.2021
- Educated clients on treatments on treatment options and benefits, influencing decisions through clear communication.
- Promoted services by identifying client needs and offering premium solutions.
- Resolved client concerns empathetically, ensuring satisfaction and continued trust.
Education
EMT-B license -
Roxell EMS Academy
06-2024
Dental Assistant Certification -
Smiles On Greatwood
08-2020
Skills
- Client relationship building
- Solution Oriented selling
- Client needs assessment and Objection handling
- Clear and persuasive communication
- Adaptability in fast paced environments
- Team Collaboration and goal achievement
- Conflict Resolution
- Time management and organization
Timeline
EMT-B
Montgomery County Hospital District
01.2025 - 02.2025
EMT-B
AMR & Orion Ambulance Service
07.2024 - 11.2024
Dental Customer Service Specialist
Dental People
08.2020 - 01.2021
Client Care Specialist
Self-Employed Service
03.2019 - 01.2024
EMT-B license -
Roxell EMS Academy
Dental Assistant Certification -
Smiles On Greatwood
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