Alaisha Ditchaona
Server/Receptionist
West Covina,CA
Summary
Enthusiastic and professional; takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Chaba's Thai Massage
Laong Kulab
06.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintain proper scheduling by managing phone calls, emails, and walk-in guests.
- Handled cash transactions and maintained sales and payments records accurately.
- Interpreted and assisted in the needs of guests by communicating and translating in Thai for the masseuse.
Thai BBQ & Seafood
Thai Original BBQ
06.2022 - 08.2024
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive guest feedback.
- Increased repeat customers through attentive listening and understanding their preferences.
- Maintained a clean and organized serving area, adhering to food safety regulations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies and prepare sidework, such as drinks, plating silverware, and garnishes.
Education
High School Diploma -
Nogales High School
401 Nogales St, La Puente 05.2001 -
Skills
Problem-solving abilities
Client Service
Efficient multitasking
Attention to Detail
Fluent Thai speaker
Team Player
Cash Register Operation
Certification
California Food Handler
Timeline
California Food Handler
10-2023
Chaba's Thai Massage
Laong Kulab
06.2022 - Current
Thai BBQ & Seafood
Thai Original BBQ
06.2022 - 08.2024
High School Diploma -
Nogales High School
05.2001 -