Willow Messerly

• Delivered friendly and efficient service to ensure customer satisfaction in a fast-paced environment.
• Resolved customer complaints and concerns promptly to enhance overall dining experience.
• Took customer orders accurately and relayed them to the kitchen staff.
• Assisted in maintaining cleanliness of dining area and serving stations.
• Supported wait staff during busy shifts to ensure efficient service.
• Handled payments accurately, ensuring smooth transaction flow for customers.
• Utilized POS system to total meal costs and add taxes for final bill calculation.
• Adhered to all health codes set forth by local authorities regarding food preparation and storage.

• Greeted customers, provided answers to inquiries, and recommended specials to drive sales.
• Trained new employees on menu items and customer service standards.
• Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Collaborated with kitchen staff to ensure timely food delivery.
• Coordinated staff schedules to enhance coverage and streamline workflow.
• Assisted with inventory management of food and beverage supplies.
• Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
• Fostered positive relationships with regular customers through engaging conversations.

• Delivered exceptional customer service in fast-paced restaurant, contributing to positive guest experiences.
• Captured customer orders with precision during peak hours, ensuring satisfaction and repeat business.
• Managed multiple tables while maintaining a friendly demeanor with guests.
• Collaborated with kitchen staff to ensure timely food delivery to tables.
• Addressed customer complaints swiftly, improving overall dining satisfaction.
• Processed payments and handled cash transactions efficiently.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Maintained a clean work station by restocking supplies, wiping down counters.

oW.Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Assisted customers with product selection, pricing and availability.
• Delivered customer service support for store operations, facilitating smooth returns and exchanges.
• Executed merchandising tasks, including stocking shelves, setting up displays, and organizing backroom inventory for efficient store presentation.
• Ticketed, arranged and displayed merchandise to promote sales.
• Collaborated with customers to create custom paint colors and textures.
• Developed product knowledge by attending training sessions and reading materials provided by vendors.
• Operated key machine to cut and duplicate keys accurately for customer needs.

• Partnered with trainers to enhance training sessions and achieve performance objectives.
• Developed and coordinated daily exercise routines tailored to each horse's fitness level for improved fitness outcomes.
• Monitored horse behavior to identify signs of stress or illness.
• Administered medications to horses according to prescribed schedules.
• Assessed animals for injury and illness.
• Prepared feeding schedules for horses based on individual dietary needs.
• Ensured clean and safe stabling environments to promote horse health and well-being.
• Managed inventory of feed, supplements, and grooming supplies efficiently.
• Responded quickly to emergency situations involving horses or riders.

• Monitored horse behavior to detect early signs of stress or illness, facilitating timely interventions.
• Managed daily feeding and care routines for a diverse group of horses.
• Maintained clean, safe stabling environments to support horse health.
• Turned out horses to promote optimal exercise and health.
• Assisted in grooming and bathing horses to maintain coat health.
• Maintained barns, stalls, paddocks and other horse-related facilities in a clean and safe condition.
• Managed inventory of feed, supplements, and grooming supplies to ensure availability and quality.
• Ensured that all safety protocols were followed while handling horses.
• Completed routine barn upkeep tasks such as stocking supplies.