Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALAIZA BECERRA

Highland,USA

Summary

Motivated higher education professional with a Master of Arts in Higher Education, a strong foundation in sociology, and over five years of experience advising diverse student populations. Workshops, one-on-one counseling, and encouraging student development and academic success.

Overview

11
11
years of professional experience

Work History

Graduate Admissions Advisor

University of Southern California
04.2023 - Current
  • Advises prospective applicants on necessary academic preparation and the appropriateness of the Master’s Degree programs pertaining to prospective applicants’ career and educational goals.
  • Supports admissions inquiries by providing exemplary service to prospective students and applicants.
  • Counsels applicants one-on-one on admissions policies and procedures.
  • Facilitates workshops and information sessions for prospective students.
  • Evaluates and offers solutions to applicants' problems and requests regarding admission.
  • Assists with data collection and reporting, and with other Bovard College departments to manage internal and external information flows.
  • Coordinates the review of graduate applications with the graduate enrollment team.
  • Works in conjunction with the USC financial aid department to ensure student financial aid is processed in a timely and efficient manner.

Enrollment Advisor

Noodle
03.2022 - 04.2023
  • Consistently met or exceeded all talk time and metrics for Tulane University’s programs.
  • Provided up-to-date knowledge, expertise, and advising to prospective students.
  • Assisted prospective students throughout the admissions and financial aid process by providing up-to-date university policies.
  • Communicated with university partners, faculty, and program alumni to ensure participation, agenda, and expectations of co-led events.
  • Assisted in providing reports on lead quality, pipeline funnel movement, and anticipated blockers in weekly reporting.
  • Utilized CRM technology to enhance the quality of interaction, outreach, and measure the recruitment success of the pipeline.
  • Facilitated communication between students and academic institutions for enrollment support.
  • Conducted informational sessions to educate students about available programs.

Eligibility Worker II

County of San Bernardino
02.2019 - 03.2022
  • I interviewed, gathered facts, reviewed financial information, interpreted and explained program regulations, determined initial and continuing eligibility for public assistance, and made appropriate referrals to community resources.
  • Facilitated workshops for incoming staff regarding program materials and transitional workshops for clients regarding independent living skills and employability.
  • Communicated with participants and other stakeholders to exchange information, coordinate activities, and resolve issues or concerns related to a participant’s progress, barriers, and assigned activities.
  • Maintained accurate records in case management systems for tracking purposes.
  • Developed, updated, and managed the scheduling of staff.

Office Manager

Manufacturing Green Products
01.2015 - 01.2019
  • Analyzed operations such as bookkeeping, payroll, supplies, and other clerical services.
  • Supervised a team of more than five clerical staff to ensure that the workflow was prepared and ran smoothly.
  • Managed invoicing from vendors to assist the accounting department.
  • Coordinated communication between departments to streamline project workflows.

Education

Master of Arts - Higher Education

University of Redlands
08-2023

Bachelor of Science - Sociology

Cal State University, San Bernardino
06-2020

Associate in Arts - Sociology

Chaffey Community College
12-2017

Skills

  • Admissions counseling
  • Application evaluation
  • CRM software
  • Data reporting
  • Interpersonal communication
  • Workshop coordination
  • Policy interpretation
  • Cross-cultural awareness
  • Higher education
  • On-campus event planning
  • College counseling
  • Student support
  • Group facilitation
  • Lectures and discussions

Languages

Spanish (Fluent), Speak, Read, Write

Timeline

Graduate Admissions Advisor

University of Southern California
04.2023 - Current

Enrollment Advisor

Noodle
03.2022 - 04.2023

Eligibility Worker II

County of San Bernardino
02.2019 - 03.2022

Office Manager

Manufacturing Green Products
01.2015 - 01.2019

Master of Arts - Higher Education

University of Redlands

Bachelor of Science - Sociology

Cal State University, San Bernardino

Associate in Arts - Sociology

Chaffey Community College

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