ALALAGAFA TAUTU
Laie,HI
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Tour Guide
Polynesian Cultural Center, PCC
La'ie, HI
05.2025 - Current
- Led 16+ guided tours per month for 10–20+ guests, delivering engaging narratives on Polynesian culture, history, and traditions.
- Collaborated with a 10+ member multicultural team to improve tour content and guest experience using visitor feedback.
Carpentry Assistant
Brigham Young University Facilities Management
La'ie, HI
12.2025 - 01.2026
- Assisted in 20+ installations and repairs of doors, windows, and cabinetry, collaborating with a 3–5 person carpentry team to improve project quality, safety, and on-time completion.
Guide Demonstrator
Samoa Village (PCC)
La'ie, HI
08.2024 - 05.2025
- Performed daily cultural presentations for 150–200+ guests, showcasing coconut climbing, traditional cooking, and fire knife dance.
Cultural Dancer/Performer
Polynesian Cultural Center (PCC)
Laie, HI
07.2024 - 05.2025
- Fostered team-building in mastering 3 different islands dances and cultural performances
- Performed and danced onstage in front of 500-1000 guests nightly
- Interact with more than 150 guests during each show. 5 shows per day
Usher
Polynesian Cultural Center (PCC)
Laie, HI
04.2024 - 06.2024
- Greeted and communicated with guests; scanned tickets; enforced theater rules, security checks for 500-1000 guests nightly
Finance and Administration Clerk
Samoa Fire and Emergency Service Authority (SFESA)
Apia, Samoa
01.2024 - 04.2024
- Organized and sped up payroll processing by 20%; accepted and tracked payments
- Consolidated and categorized 20 financial files for audits, and reported to the principal
Loan Recovery Officer
Samoa Commercial Bank
Apia, Samoa
09.2023 - 01.2024
- Managed 50+ delinquent accounts per month, improving collection outcomes through risk assessment, compliance-focused recovery strategies, and collaboration with legal and operations teams.
Back Office
Samoa Commercial Bank (SCB)
Apia, Samoa
08.2023 - 10.2023
- Cleared up more than 70 banks' cheques of a total of 50K from other banks deposited into SCB
- Deposited cheques to 3 banks in Samoa, assisted with financial reports and pay roll
Volunteer Representative
The Church of Jesus Christ of Latter-day Saints, Samoa Apia Mission
Samoa
06.2021 - 06.2023
- Shared 5 different lessons per day with more than 10 individuals and families
- Spent up to 12 hours per day for 6 days weekly providing guidance to the President; acted as a leader in organizing and providing trainings for groups of 50 volunteers
Cashier
Sula's Supermarket and Bakery
Apia, Samoa
05.2020 - 03.2021
- Issued and received payments for more than 100 customers per day and processed refunds
- Addressed more than 20 customers with pricing and questions about product
Education
B.A. - Political Science, Minor in Human Resources and Management and Pacific Studies
Brigham Young University - Hawaii
Laie12-2026
Certificate of Science - Science
National University of Samoa
Apia, Samoa12-2020
High School Diploma -
Church College Pesega
Apia, Samoa12-2018
Skills
- Public speaking
- Presentation skills
- Local history
- Exceptional communication
- Humor and wit
- Customer engagement
- Cash handling
- Cultural sensitivity
- Body language reading
Timeline
Carpentry Assistant
Brigham Young University Facilities Management
12.2025 - 01.2026
Tour Guide
Polynesian Cultural Center, PCC
05.2025 - Current
Guide Demonstrator
Samoa Village (PCC)
08.2024 - 05.2025
Cultural Dancer/Performer
Polynesian Cultural Center (PCC)
07.2024 - 05.2025
Usher
Polynesian Cultural Center (PCC)
04.2024 - 06.2024
Finance and Administration Clerk
Samoa Fire and Emergency Service Authority (SFESA)
01.2024 - 04.2024
Loan Recovery Officer
Samoa Commercial Bank
09.2023 - 01.2024
Back Office
Samoa Commercial Bank (SCB)
08.2023 - 10.2023
Volunteer Representative
The Church of Jesus Christ of Latter-day Saints, Samoa Apia Mission
06.2021 - 06.2023
Cashier
Sula's Supermarket and Bakery
05.2020 - 03.2021
B.A. - Political Science, Minor in Human Resources and Management and Pacific Studies
Brigham Young University - Hawaii
Certificate of Science - Science
National University of Samoa
High School Diploma -
Church College Pesega