Alan Allrutz
Mansfield
Summary
Skilled HVAC Technician with a track record of enhancing customer satisfaction and retention at American Home Heating And Air Conditioning. Expert in critical thinking and exceptional customer service. Proven ability to resolve complex problems, leading to significant repeat business opportunities. Dependable and dedicated with natural aptitude for troubleshooting and problem-solving. Well-versed in HVAC systems, electrical circuitry, and refrigeration, possessing hands-on skills in maintenance and repair. Focused on ensuring optimal system performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
HVAC Technician
American Home Heating And Air Conditioning
04.2021 - 01.2025
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
Amazon Delivery Driver
JMJD
02.2019 - 04.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Window Tint Installer
Permaplate
10.2017 - 02.2019
- Provided exceptional customer service, addressing any concerns or questions regarding the window tinting process.
- Enhanced customer satisfaction by providing professional window tint installation services.
- Educated customers on proper care and maintenance of their newly installed window tints, prolonging product longevity.
- Troubleshot any difficulties encountered during installations, applying creative problem-solving skills to overcome challenges efficiently.
Education
High School Diploma -
Mansfield Lake Ridge High School
Mansfield, TX05-2017
Skills
- Technical troubleshooting
- Electrical wiring
- Customer service
- Critical thinking
- Dedicated team player
- Quality-focused
- Problem resolution
- Complaint resolution
- Call management
Timeline
HVAC Technician
American Home Heating And Air Conditioning
04.2021 - 01.2025
Amazon Delivery Driver
JMJD
02.2019 - 04.2021
Window Tint Installer
Permaplate
10.2017 - 02.2019
High School Diploma -
Mansfield Lake Ridge High School
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