Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alan Almada

Reno

Summary

Proven to excel in diverse roles, from a dedicated City Letter Carrier at the United States Post Office to a skilled Cosmetologist and a trusted Relationship Banker. Known for exceptional multilingual communication and customer service, consistently enhancing client satisfaction and retention. Demonstrates punctuality, adaptability, and a keen ability to offer tailored solutions, contributing to significant achievements in each position.

Overview

6
6
years of professional experience
1
1
Certification

Work History

City Letter Carrier

United States Post Office
07.2021 - Current
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
  • Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.

Cosmetologist

Posh Salon and Medical Spa
08.2019 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, provided excellent customer service, demonstrating excellent communication skills in multiple languages.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Executed detailed luxury beauty services to meet client expectations,.

Relationship Banker

Bank of America
08.2020 - 05.2021
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.

Education

Cosmetology Lisence - Cosmetology

International Academy of Style
Reno
11-2019

GED -

Reno High School
Reno, NV
06-2007

Skills

  • Excellent communication skills in multiple languages
  • Punctual and reliable
  • Trainable, promotable, and can keep up

Certification

  • Cosmetology license.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Portuguese
Limited Working

Timeline

City Letter Carrier

United States Post Office
07.2021 - Current

Relationship Banker

Bank of America
08.2020 - 05.2021

Cosmetologist

Posh Salon and Medical Spa
08.2019 - Current

Cosmetology Lisence - Cosmetology

International Academy of Style

GED -

Reno High School

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Alan Almada