David Henley
NORTH HOLLYWOOD,CA
Summary
Detailed oriented person, desires an entry level position that would allow me to apply my twenty plus years providing exceptional customer services skills over a variety of industries.
Overview
15
15
years of professional experience
Work History
City Letter Carrier
United States Post Office
Northridge, CA
01.2021 - Current
- Loaded mail into delivery vehicle according to established procedures.
- Delivered mail and packages to residences and businesses on a daily basis.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
Operations Assistant
Securitech Security
Los Angeles, CA
05.2020 - 10.2020
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
- Participated in team meetings to provide feedback on operational issues and solutions.
- Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
- Organized and filed important company documents, spreadsheets and reports.
Security Patrol Supervisor
Post Alarm Systems & Patrol Services
Arcadia, CA
09.2009 - 05.2020
- Created detailed reports summarizing the activities performed by each member of the team during their shifts.
- Ensured that all security protocols are observed, including the use of radios, keys, access control systems.
- Conducted regular meetings with security staff to review safety policies and procedures.
- Reviewed incident reports submitted by staff members for accuracy and completeness prior to submitting them for approval.
- Analyzed data from various sources in order to develop strategies for improving overall efficiency of the security team.
- Investigated suspicious activity or persons on premises and reported findings to appropriate authorities.
- Responded to emergency situations in a timely manner while ensuring the safety of personnel and property.
Education
Graduated With California Basic Peace Officers Standards And Training Certificate - Police Science
Rio Hondo College
Whittier, CA08-1995
Bachelor of Arts - Psychology/Sociology
Linfield College
Mcminnville, OR05-1984
Skills
- Excellent customer skills verbally/telephonically
- Computer Literate on MS Office products
- Ability to learn/grasp multiple software applications applicable to business needs
- Good typing skills
Timeline
City Letter Carrier
United States Post Office
01.2021 - Current
Operations Assistant
Securitech Security
05.2020 - 10.2020
Security Patrol Supervisor
Post Alarm Systems & Patrol Services
09.2009 - 05.2020
Graduated With California Basic Peace Officers Standards And Training Certificate - Police Science
Rio Hondo College
Bachelor of Arts - Psychology/Sociology
Linfield College
Similar Profiles
Rita OwenbyRita Owenby
Rural Mail Carrierr Associate at United States Post Office OfficeRural Mail Carrierr Associate at United States Post Office Office
Kay-la KnightKay-la Knight
City Letter Carrier at United States Post OfficeCity Letter Carrier at United States Post Office
Diane BrownleeDiane Brownlee
LSSA at United States Post OfficeLSSA at United States Post Office
Matthew SullivanMatthew Sullivan
On-Call Supervisor at United States Post OfficeOn-Call Supervisor at United States Post Office
Maui HolcombMaui Holcomb
Owner/Supervising Sound Editor at Ear Candy SoundOwner/Supervising Sound Editor at Ear Candy Sound