Alan Borisman

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Assisted customers with their Safe Deposit Box.
• Atm Custodian
• Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
• Educated customers on use of banking website and mobile apps.
• Monitored and reported suspicious activity in line with bank security policies.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Processed customer transactions promptly, minimizing wait times.
• Improved customer satisfaction by providing efficient and accurate transaction processing.
• Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Assisted manager in all aspects of business operations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Processing and Servicing of student loans throughout the State of Florida.

Processing of student loan checks and mailing them out to the Colleges and Universities.

Keeping accurate files on each School and student.