Alan Bradford
Mooresville,North Carolina
Summary
Reputable technician with over 25 years of hands-on experience monitoring and servicing systems, and troubleshooting equipment. Analytical and logical team player, recognized for handling tasks quickly and accurately. Comfortable working independently, without supervision.
Overview
20
20
years of professional experience
Work History
AV and Web Technician
Town of Mooresville
Mooresville, North Carolina
05.2022 - Current
- Coordinated audiovisual equipment and video conferencing for offices, conference rooms, and events.
- Collaborated with IT staff to resolve tickets related to A/V and website operations.
- Managed vendor relationships for purchases and escalated product issues.
Communications and Marketing Technician
Town of Mooresville
Mooresville, NC
01.2012 - 05.2022
- Developed and managed Town's online presence, including video production and television channel scheduling.
- Executed recordings and live streaming of meetings for real-time access and video-on-demand viewing.
- Oversaw maintenance of boardroom equipment to ensure seamless operations during events.
- Evaluated third-party vendors to identify optimal solutions for Town's needs.
IT Technician
Town of Mooresville
Mooresville, NC
04.2005 - 01.2012
- Executed maintenance on PCs, networks, and various devices to ensure optimal performance.
- Addressed support requests from end users to enhance user experience.
- Clarified technical concepts for non-technical users to improve comprehension.
- Configured systems per established software and hardware specifications.
- Imaged and prepared new computers for seamless integration into company networks.
Education
Associate of Applied Science - Digital Media
Mitchell Community College
Statesville, NC01-2019
Associate of Applied Science - Electronic Engineering
Mitchell Community College
Statesville, NC01-1994
Skills
- System configuration
- Vendor management
- User training
- Equipment operation
- Incident resolution
- Customer service
- Microsoft Office proficiency
Timeline
AV and Web Technician
Town of Mooresville
05.2022 - Current
Communications and Marketing Technician
Town of Mooresville
01.2012 - 05.2022
IT Technician
Town of Mooresville
04.2005 - 01.2012
Associate of Applied Science - Digital Media
Mitchell Community College
Associate of Applied Science - Electronic Engineering
Mitchell Community College
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