Alan Burns
Farmington,NH
Summary
Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization.
Overview
3
3
years of professional experience
Work History
Signal Support Specialist (25U)
New Hampshire Army National Guard
01.2021 - Current
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Tested signal-level equipment for operational performance within prescribed tolerances.
- Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
Radio Telephone Operator
New Hampshire Army National Guard
10.2022 - 10.2023
- Maintained accurate documentation of messages transmitted and received.
- Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.
- Troubleshot issues with telephone equipment and software to keep systems functional.
- Performed data entry operations to update database.
Patient Safety Assistant
Exeter Hospital
04.2022 - 08.2022
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Monitored behavioral health patients and notified nurses of any unsafe actions.
Education
Associate of Arts - General Studies
University of New Hampshire
Durham, NH2024
Skills
- Line-of-Sight Systems
- Frequency Hopping
- Training and Development
- Secure Voice Systems
Additional Information
Secret security clearance
Timeline
Radio Telephone Operator
New Hampshire Army National Guard
10.2022 - 10.2023
Patient Safety Assistant
Exeter Hospital
04.2022 - 08.2022
Signal Support Specialist (25U)
New Hampshire Army National Guard
01.2021 - Current
Associate of Arts - General Studies
University of New Hampshire
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