Alan Bybee
Sun City,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Associate (seasonal)
See's Candies
09.2023 - 03.2024
- Performed maintenance on temp/seasonal shops.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Acted as backup sales associate to all stores to fill in for sick or vacationing employees.
- Set up IT equipment for seasonal stores including computers/laptops, printers, tablets, iPhones, cash registers, and credit card machines.
- Checked in all freight for all local area stores.
IT Director
KOAM TV
09.2008 - 10.2019
- Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
- Developed comprehensive disaster recovery plans, ensuring business continuity in case of unforeseen events or emergencies.
- Established IT policies and procedures, fostering a secure and efficient work environment for all employees.
- Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
- Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
- Managed life cycle replacement of hardware and software.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Oversaw development and implementation of improvements to support network operations.
- Coordinated secure system access of users to various department systems and platforms.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Oversaw budget management for the IT department, allocating resources effectively while minimizing costs where possible.
- Reduced downtime and improved overall system performance by proactively addressing potential issues with network maintenance.
IT Network Administrator
Pitsco, Inc.
11.2003 - 08.2008
- Maintained the availability of company computer resources including servers, workstations, laptops, printers, and multimedia equipment; and served as phone system administrator, maintaining a Toshiba Perceptions phone system and 175 end users.
- Administered and maintained Microsoft Exchange Server and user accounts, making e-mail communication more reliable.
- Maintained network security policy, addressed server security issues, and applied appropriate security patches and upgrades to keep network safe from design flaws and hacking attempts.
- Maintained system tape backups.
- Designed new 'bunker-type' IT room to keep all information systems and data safe.
- Implemented disaster recovery plan, effectively decreasing the risk of data loss.
- Designed and supervised installation of a fiber-optic backbone that connected all seven buildings on the campus and maximized data throughput.
- Evaluated and recommended a SAN to improve the reliability and performance of all network data resources, also helping improve efficiency of backups.
Education
A.A. - Electronics Technology
Electronics Institute of Kansas City
Kansas City, MODiploma - Computer/Information Technology
Vatterott College of Kansas City
Kansas City, MOMicrosoft Windows/Exchange Server Certification -
New Horizons Training Center
Kansas City, MOSkills
- Big Data Management
- Technical Support Management
- Analytical Skills
- Information Analysis
- Engaging with Diverse Customers
- Computer Proficiency and Microsoft Office
- Network Administration
- Information Security
- IT Problem-Solving
- IT Infrastructure Management
Certification
- CompTIA A+ Software
- CompTIA A+ Hardware
Training
- Motorola University Computer Science Concepts
- X-ray Hazards and Safety Class
- Basic CDMA Theory
- Sexual Harassment
- ADA Awareness
References
Available upon request.
Timeline
Sales Associate (seasonal)
See's Candies
09.2023 - 03.2024
IT Director
KOAM TV
09.2008 - 10.2019
IT Network Administrator
Pitsco, Inc.
11.2003 - 08.2008
A.A. - Electronics Technology
Electronics Institute of Kansas City
Diploma - Computer/Information Technology
Vatterott College of Kansas City
Microsoft Windows/Exchange Server Certification -
New Horizons Training Center