Alan Catallo
Chicago,IL
Summary
Diligent and results-driven client service professional with 10+ years experience in agency and fashion/retail environments focusing on brand awareness, product placement, customer satisfaction and measurable sales growth.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Club Monaco
11.2015 - 09.2025
- Led team in achieving sales targets through effective staff training and motivation.
- Communicated product knowledge to my team, improved product presentation and customer engagement.
- Mentored junior staff, fostering a collaborative environment and enhancing team performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Project and Event Assistant
Events With a K
10.2014 - 11.2015
- Coordinated event logistics, ensuring smooth execution of all activities.
- Assisted in creating promotional materials to enhance event visibility.
- Managed vendor relationships, ensuring timely delivery of services and products.
- Supported event setup and teardown, maintaining organizational standards throughout processes.
Retail Sales Associate, Designer Mensweart
Saks Fifth Avenue
01.2011 - 10.2014
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in visual merchandising, maintaining Saks Fifth Avenue's luxury brand standards.
- Managed inventory levels, ensuring timely restocking of merchandise on sales floor.
Sales Associate, Men's Accessories
Barneys New York
06.2009 - 01.2011
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current fashion trends to provide personalized recommendations.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Developed strong client relationships, fostering repeat business and loyalty.
Account Executive
Rogers & Cowan International Ltd.
06.2007 - 01.2009
- Brainstormed, coordinated and executed publicity tactics for a variety of consumer and entertainment clients.
- Spearheaded media relations outreach, press announcements, special events and client relations.
- Clients serviced included: Bank of America, Napster, and the Ruddy Morgan Organization (film production)
Education
Bachelor of Arts - PR And Communications
University of Michigan
Ann Arbor, MI06-1991
Skills
Creative
Creative
Creative
Creative
Timeline
Assistant Manager
Club Monaco
11.2015 - 09.2025
Project and Event Assistant
Events With a K
10.2014 - 11.2015
Retail Sales Associate, Designer Mensweart
Saks Fifth Avenue
01.2011 - 10.2014
Sales Associate, Men's Accessories
Barneys New York
06.2009 - 01.2011
Account Executive
Rogers & Cowan International Ltd.
06.2007 - 01.2009
Bachelor of Arts - PR And Communications
University of Michigan