Operations Coordinator
Yale University - Conferences & Events
New Haven, CT
05.2024 - 08.2024
- Assisted with the organization and execution of operational processes.
- Maintained accurate records of all operational activities.
- Resolved customer service issues in a timely manner.
- Ensured compliance with organizational policies, regulations, and standards.
- Performed regular inspections and rounds at Residential Colleges.
- Managed check-in and check-out process for summer program attendees.
- Managed guest lock outs with adherence to set protocols