Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Alan Clark

Durham,CT

Summary

Motivated sports enthusiast with a strong work ethic seeking new challenges in event operations and logistics. Experienced in client-facing roles.

Overview

3
3
years of professional experience

Work History

Operations Coordinator

Yale University - Conferences & Events
New Haven, CT
05.2024 - 08.2024
  • Assisted with the organization and execution of operational processes.
  • Maintained accurate records of all operational activities.
  • Resolved customer service issues in a timely manner.
  • Ensured compliance with organizational policies, regulations, and standards.
  • Performed regular inspections and rounds at Residential Colleges.
  • Managed check-in and check-out process for summer program attendees.
  • Managed guest lock outs with adherence to set protocols

Counter Server

Neil's Donuts
Middletown, CT
11.2022 - 05.2024
  • Greeted customers and provided menu information.
  • Operated cash registers for transactions with customers.
  • Processed payments using credit cards, debit cards, and cash.
  • Provided exceptional customer service by responding to customer inquiries promptly and professionally.
  • Communicated effectively with kitchen staff to ensure orders were fulfilled quickly and accurately.
  • Prepared drinks according to recipes or special requests from customers.
  • Participated in regular team meetings to discuss strategies for improving customer satisfaction ratings.
  • Greeted incoming guests with friendly smile and provided knowledgeable service.
  • Received, checked and arranged food orders for in-store and carry out customers.

Volunteer Coordinator

Durham Middlefield Youth Football
Durham , CT
08.2021 - 11.2023
  • Organized training programs for volunteers.
  • Developed and implemented volunteer recruitment plans.
  • Maintained records of volunteering hours worked by each individual.

Education

High School Diploma -

Coginchaug Regional High School
Durham, CT
06-2024

Bachelor of Science - Sports Management

Springfield College
Springfield, MA

Skills

  • Service Excellence
  • Consistent Professional Commitment
  • Detail-Oriented
  • Collaborative Team Member
  • Troubleshooting
  • Microsoft 365 Proficiency
  • Efficient Learner of New Procedures

Affiliations

  • Member of the Springfield College Rugby Team

References

References available upon request.

Timeline

Operations Coordinator

Yale University - Conferences & Events
05.2024 - 08.2024

Counter Server

Neil's Donuts
11.2022 - 05.2024

Volunteer Coordinator

Durham Middlefield Youth Football
08.2021 - 11.2023

High School Diploma -

Coginchaug Regional High School

Bachelor of Science - Sports Management

Springfield College
Alan Clark