Alan Coleman
Rex,GA
Summary
Accomplished and motivated leader with a solid history of achievement in customer relations. Service-oriented resolution expert with experience providing troubleshooting and support for customers in various capacities.
Overview
4
4
years of professional experience
Work History
DRIVER/DELIVERY
UBER
02.2023 - Current
- Provides vast communication with passengers, verification, and reliable transportation to and from destination
- Provides superior customer service with a sense of accuracy, safety, and attentiveness
- Responsible for picking up, confirming orders, and making food deliveries
- Maintains a clean and safe vehicle with complimentary snacks/beverages.
- Operates light trucks to deliver loads as far as 100 miles from home location
Assistant Property Manager
MSC Investment
11.2022 - 02.2023
- Maintained excellent resident/manager relations by utilizing managerial communication at all times
- Managed leasing staff, business consultants, and maintenance at each property; In addition to scheduling, follow-ups and office needs
- Thoroughly reviewed leasing applications, vacancy reports and activity reports for over 400 residences
- Communicated with vendors, contractors, and general managers on property projects and emergency matters
- Conducted routine property inspections for resident move-in and move-outs
- Assisted property manager with the coordination of resident construction to ensure all rules and regulations are met and payments are processed
- Assisted in ensuring all vacant apartments were in move-in condition.
Transportation Associate
Amazon
03.2022 - 11.2022
- Performed various functions within the yard, support site operations teams, and external carriers
- Duties included checking in/out Amazon drivers as well as third party drivers through the guard access restricted area
- Gathered record documentations of loaded trailers, and provided drivers with the proper information on equipment
- Adhered to company rules and regulations as well as provide a level of safety at all times
- Inspected and operated various equipment/trucks in the yard to ensure proper movements of trailers from dock doors to parking slips.
Warehouse Associate/Equipment Coordinator IT
Amazon
10.2019 - 03.2022
- Met company standards pertaining to quantity and quality of work performed on an ongoing basis, performed all work-related task in a manner that follows all company policies and procedures at the fulfillment center
- Responsible for keeping record of our inventory, orders, and other IT equipment
- Troubleshooting and imaging clients, PCs, scanners and all mobile devices
- Assisted and aided associates by resetting/updating passwords, running software updates, and issuing Zukey for VPN authentication for Amazon networks
- Conducted regular standard audits to ensure equipment for associates are in compliant
- Safely unloaded and reloaded commercial trucks for inbound and outbound cross dock
- Maintained cleanliness and safety awareness in the warehouse
- Other duties included scanning, sorting, pallet wrapping/unwrapping, and product placement
- Worked in organized teams to ensure productivity gains within the company.
Education
Massage Therapy Certification -
Academy of Heath Careers
Jersey City, NJ05.2007
Skills
- Data Entry
- Linux (Ubuntu)
- Windows7/10
- PC Troubleshooting/Repair
- Microsoft Office 2003/2007
- Excellent customer service and interpersonal skills
- Transportation
- Warehouse Operations
- Vehicle Inspection
- Equipment Operation
- Materials Transport
Timeline
DRIVER/DELIVERY
UBER
02.2023 - Current
Assistant Property Manager
MSC Investment
11.2022 - 02.2023
Transportation Associate
Amazon
03.2022 - 11.2022
Warehouse Associate/Equipment Coordinator IT
Amazon
10.2019 - 03.2022
Massage Therapy Certification -
Academy of Heath Careers