Sales Manager
ALAN CORRAL
Hotel Santa Cruz
Winfield,IL
8
Years of experience
Business development and hotel operations professional with a record of growing sales, managing multi-state territories, and guiding teams in fast-paced service settings. Recognized for lead generation, retailer relationships, and a 57.4% sales lift, along with hands-on leadership in guest services, scheduling, training, and budget oversight.
Work History
Hotel General Manager
3 Years 4 Months- Managed daily hotel operations across guest services, housekeeping, and front office at Hotel Santa Cruz.
- Reviewed budgets, operating reports, and expense controls for Hotel Santa Cruz departments.
- Developed vendor relationships for supplies, maintenance, and contracted services at Hotel Santa Cruz to ensure reliable operations and cost-effective solutions.
- Supported staff scheduling, supervision, and training for Hotel Santa Cruz service teams.
Business Development Manager
3 Years 3 Months- Managed sales territory across the Midwest, driving market presence for the largest U.S. manufacturer of exotic hardwood flooring.
- Scheduled meetings with independent flooring retailers, effectively presenting products to store owners to enhance product visibility.
- Worked with retail sales staff to support product promotion, placed Indusparquet products in showrooms across seven Midwest states, and helped raise sales by 57.4% during the first year after shift to direct model.
- Coordinated sales pipelines, overseeing lead generation to order confirmation, ensuring streamlined process and customer engagement.
SALES RESERVATION AGENT
1 Year 5 Months- Engaged prospective clients, matched vacation options to needs, and simplified the booking process through persuasive communication.
- Leveraged empathy and negotiation skills to highlight product value, increase reservations, and incorporate car rentals, excursions, and travel insurance; achieved travel protection sales on over 60% of international packages since July 2020.
- Supported clients with vacation package sales for destinations including Mexico, Hawaii, Caribbean, and South America.
- Built knowledge of geographic regions, vacation experiences, and all-inclusive resort brands.
- Sustained sales performance throughout 2020 travel downturn, continuing to drive contributions amid COVID-19 uncertainty.
- Delivered consistent performance in travel industry during 2020 amid COVID-19 disruptions, demonstrating ability to adapt during economic uncertainty and growth.
SUNGASS HUT ASSISTANT MANAGER
8 Months- Managed daily operations for Sunglass Hut storefront at Oakbrook Mall, contributing to overall sales growth.
- Visited underperforming Chicago-area stores to implement sales strategies, enhancing revenue at Water Tower flagship boutique during the Christmas season 2018.
- Helped build biweekly schedules for sales associates and assisted with training new associates in sales and customer service.
- Utilized interpersonal skills to foster positive customer experiences, leading to increased repeat business.
Education
UNDERGRADUATE - Public Relations
- Developed strong skills in research, professional writing, oral presentations, audience analysis, marketing, advertising, and corporate communications.
- Active member of the Public Relations Student Society of America (PRSSA), gaining leadership and collaborative project experience.
- Created and presented a public relations campaign for the Pontiac Office of Tourism, applying strategic communication and marketing skills in a real-world setting.
Skills
Sales production
Guest relations
Decision making
Problem solving
Conflict resolution
Public speaking
Active listening
Interpersonal skills
Feedback utilization
Microsoft Office Suite
Spanish fluency
Writing proficiency
Timeline
Hotel General Manager
Hotel Santa Cruz
04.2023 - 08.2026Read More
Business Development Manager
INDUSPARQUET
11.2019 - 02.2023Read More
SALES RESERVATION AGENT
APPLE LEISURE GROUP
08.2019 - 01.2021Read More
SUNGASS HUT ASSISTANT MANAGER
LUXOTICA
12.2018 - 08.2019Read More
ILLINOIS STATE UNIVERSITY
UNDERGRADUATE from Public Relations
Read More
ACTIVITIES
Friendship Ambassador with Best Buddies since high school, supporting individuals with developmental disabilities through friendship and social development. Personal interests include snowboarding, piano, and financial investing.