Alan Daniel
Mobile
Summary
Operations director specializing in process improvement and regulatory compliance. Demonstrated success in managing performance metrics and standard operating procedures to elevate service quality. Expertise in driving operational efficiency and ensuring adherence to industry standards.
Overview
35
35
years of professional experience
Work History
Operations Director Airbus FAL
Pratt Whitney
Mobile
2016.03 - 2025.04
- Managed daily operations for large staff across multiple departments, ensuring alignment with organizational goals.
- Reviewed site and department performance metrics to enhance service quality and ensure compliance with regulatory standards.
- Developed and maintained standard operating procedures to ensure consistency and compliance across operations functions.
IAE FMP Shop Manager
Pratt & Whitney
Hannover
2010.08 - 2016.03
- Managed overhaul of IAE V2500 engines under FMP contract, ensuring compliance with quality standards.
- Monitored and assessed engines during entire shop visit at MTU, adjusting visit status based on teardown and inspection findings.
- Acted as liaison between customer and Pratt & Whitney, addressing on-site issues at overhaul center to facilitate resolutions.
Director of Pratt & Whitney operations in Korea
Pratt & Whitney
Seoul
2007.08 - 2010.08
- Managed Pratt & Whitney office for Korean Air and Asiana Airlines.
- Collaborated with airlines to enhance safety and reliability of PW-powered aircraft.
- Troubleshot issues and recommended repairs to optimize engine performance and fleet reliability.
- Coordinated overhaul practices while providing OEM recommendations for repairs exceeding published EM limits.
- Represented Pratt & Whitney at official events in Korea.
Senior Field Service Representative
Pratt & Whitney
Amsterdam, Frankfurt and Hamburg
1998.08 - 2007.08
- On Site techincal support for Pratt & Whitney powered A/Cs
- Provided 24-hour support for efficient and safe operations of PW4000, PW2000, and JT9 engines
- Performed troulble shooting and provided resolutions to issues so that A/C could get back into revenue service
- Contributed to the Pratt & Whitney rapid response team by performing BSI inspections and software upgrades for the airlines.
Aerospace Enigneer
Pratt & Whitney Space propulsion
Cape Canaveral
1990.04 - 1998.08
- Developed testing protocols for new propulsion technologies to validate design assumptions.
- Led design reviews to ensure compliance with industry standards, enhancing safety and reliability of designs.
- Coordinated with government agencies to ensure project alignment with regulatory requirements, facilitating smoother approvals.
- Documented test plans, analyses and results for formal reports and design presentations, improving clarity and communication of findings.
Education
MBA - International Business
Alabama A&M University
Normal, Alabama, AL1996-09
Bachelor of Science - Aerospace Engineering
University Alabama Huntsville
Huntsville, AL1990-01
Skills
- Operations management
- Process improvement
- Regulatory compliance
- Performance metrics
- Standard operating procedures
- Customer relationship management
Timeline
Operations Director Airbus FAL
Pratt Whitney
2016.03 - 2025.04
IAE FMP Shop Manager
Pratt & Whitney
2010.08 - 2016.03
Director of Pratt & Whitney operations in Korea
Pratt & Whitney
2007.08 - 2010.08
Senior Field Service Representative
Pratt & Whitney
1998.08 - 2007.08
Aerospace Enigneer
Pratt & Whitney Space propulsion
1990.04 - 1998.08
MBA - International Business
Alabama A&M University
Bachelor of Science - Aerospace Engineering
University Alabama Huntsville