Alan Davalos
Las Vegas,NV
Summary
Dynamic professional with extensive experience at Mandalay Bay, excelling in customer service and communication. Proven track record in enhancing guest satisfaction through efficient food dispatching and maintaining cleanliness. Skilled in food safety compliance and inventory management, fostering a collaborative environment that promotes operational excellence.
Overview
13
13
years of professional experience
Work History
Food Dispatcher
Mandalay Bay
Las Vegas, NV
08.2022 - 09.2025
- Coordinated timely food deliveries to various departments, ensuring efficient service and customer satisfaction.
- Monitored inventory levels and communicated needs to suppliers for seamless operations.
- Collaborated with kitchen staff to streamline order preparation and enhance workflow efficiency.
- Implemented best practices for food safety compliance, reducing potential contamination risks.
- Trained new dispatch team members on operational procedures and safety protocols.
- Maintained a clean and organized workspace, adhering to stringent health and safety regulations.
- Supported kitchen staff in food preparation tasks when necessary, promoting a collaborative work environment.
- Monitored order status closely to anticipate potential delays or issues before they escalated into customer complaints.
Stewart
Mandalay Bay
Las Vegas, NV
10.2012 - 03.2017
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Supported kitchen staff by washing dishes and ensuring proper sanitation procedures were followed.
- Learned safe food handling practices while adhering to health and safety regulations.
- Contributed to inventory management by sorting and storing supplies efficiently.
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Houseperson
Mandalay Bay
Las Vegas, NV
03.2017 - 08.2022
- Cleaned and maintained public areas to ensure guest satisfaction and safety.
- Assisted in room set-up and turn-down processes, enhancing overall guest experience.
- Stocked supplies and equipment efficiently for housekeeping teams, promoting operational readiness.
- Collaborated with team members to address maintenance requests promptly, improving facility functionality.
- Trained new staff on safety protocols and best practices for maintaining cleanliness standards.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
- Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
- Collaborated with team members to maintain inventory of supplies and linens for streamlined operations.
- Promoted positive workplace culture through effective communication and teamwork.
- Gathered linen supplies and organized linen closets for prompt room restocking.
Education
No Degree -
Cimarron Memorial High School
Las Vegas, NVSkills
Customer service
Communication skills
Guest service
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Food Dispatcher
Mandalay Bay
08.2022 - 09.2025
Houseperson
Mandalay Bay
03.2017 - 08.2022
Stewart
Mandalay Bay
10.2012 - 03.2017
No Degree -
Cimarron Memorial High School