Alan Dudley
St. George,UT
Summary
Motivated Team Lead with a safety mindset, expertise in quality assurance initiatives, issue resolution, and interpersonal communication. Proficient with project management and planning. Possesses excellent leadership skills, as well as, monitors, trains, and encourages employees to improve skills and meet demanding targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Regional Manager
South Peak Roofing Ltd
Calgary , AB
05.2023 - Current
- Monitored team progress towards achievement of goals and objectives set.
- Provided mentorship and coaching to staff members throughout the region as needed.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Trained staff on product knowledge, customer service techniques, sales strategies.
- Resolved conflicts between customers and employees within the region.
- Cultivated and maintained solid partner relationships with contractors to drive mutually beneficial collaboration and bottom-line profits.
- Reduced financial discrepancies by managing sales and contractors to remain under budget with on-time project completion.
Haul Truck Operator
Teck Resources
, BC
10.2022 - 05.2023
- Operate haul trucks from 180-400 ton capacity
- Perform routine safety and mechanical inspections of trucks
- Coordinate with supervisors, other haulers, and heavy-duty vehicle operators over 2-way radio
- Work in all weather conditions and assess the safety of the environment
- Excel at working around other heavy-duty equipment
- Load off shovels, loaders, and excavators regularly
- Proficient with blindside rule operating
- Conduct pre-trip inspections before operating equipment, according to a set checklist
Technical Sales Representative
Certified Labs
Calgary , AB
01.2020 - 08.2021
- Doubled initial sales goals each month for the first 4 months
- Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site
- Traveled to customer locations to manage sales and clients' needs
- Developed extensive product knowledge of industrial lubricants
- Built strong, professional relationships through the identification of client needs
- Networked to build a client base and promote products to new and existing clients
- Identified products and services that would be best fit for customer projects
- Secured long-term accounts by providing recommendations to promote brand effectiveness and product benefits
Project Manager
Premier Roofing
Fort Collins , CO
07.2019 - 10.2019
- Oversaw 3 crews, consisting of between 3-7 workers, per day
- Built and established strong partnerships with homeowners, vendors, and crews
- Drove continuous improvement of project delivery process by providing strong leadership
- Resolved homeowner complaints
- Conducted periodic inspections of multiple job sites for quality and progress daily
- Liaised between the company, the crew, and the homeowners
- Learned codes and regulations for roofing standards in multiple cities and towns
- Coordinated correct and timely delivery of materials to job sites with the vendors
- Ensured timely completion of projects
Pre-Owned Automotive Inventory Supervisor/New Car Sales Consultant
Shaw GMC/CMP Auto
Calgary , AB
01.2016 - 01.2018
- Managed lot attendants and worked closely with managers to keep inventory organized and clean
- Coordinated with vendors to ensure timely service completion and delivery of vehicles
- Learned necessary computer platforms
- Handled payments for service
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects
- Managed sales negotiations and financing options
- Maintained high referrals due to first-rate customer service standards
- Excelled at sales training and presenting automotive products to consumers
- Met standards and expectations on the sales floor
Education
Bachelor - Science
Brigham Young University
Skills
- Team Leadership
- Process Management and Improvement
- Safety Leadership
- Project Management
- Strong Mentor
- Detail Oriented
- Supervising Experience
- Relationship Management
- Sales- Inside/Outbound/B2B
- CRM software
- Account Management
- Presentation Skills
Certification
- Haul Truck Operator Certificate
- Fall Safety Certificate
- Confined Space Certificate
- First Aid
- Manlift Operator License
- Real Estate License (Utah)
Timeline
Regional Manager
South Peak Roofing Ltd
05.2023 - Current
Haul Truck Operator
Teck Resources
10.2022 - 05.2023
Technical Sales Representative
Certified Labs
01.2020 - 08.2021
Project Manager
Premier Roofing
07.2019 - 10.2019
Pre-Owned Automotive Inventory Supervisor/New Car Sales Consultant
Shaw GMC/CMP Auto
01.2016 - 01.2018
Bachelor - Science
Brigham Young University
- Haul Truck Operator Certificate
- Fall Safety Certificate
- Confined Space Certificate
- First Aid
- Manlift Operator License
- Real Estate License (Utah)
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