Devin Vanderpool
Chelsea,IA
Summary
Dynamic Regional Manager with a proven track record at Perkins Family Restaurant, excelling in strategic planning and operational management. Enhanced profitability through cost reduction initiatives and staff development, driving a 20% increase in regional sales over 2 years combined with LSM. Award winning Regional Manager of the year two of last four years, posting the lowest labor percent by region and food cost percentage.
Including best customer service metrics
Overview
23
23
years of professional experience
Work History
Regional Manager
Perkins Family Restaurant
Iowa
01.2019 - Current
- Oversaw daily operations to ensure compliance with company standards and policies.
- Trained and mentored management staff on effective operational practices and customer service excellence.
- Implemented cost-control measures, optimizing inventory management for improved profitability.
- Developed strategic marketing initiatives to enhance local brand presence and drive sales growth.
- Analyzed sales data to identify trends, providing actionable insights for regional performance improvements.
- Collaborated with cross-functional teams to streamline processes, enhancing overall operational efficiency.
- Conducted regular performance reviews, fostering a culture of accountability and continuous improvement among staff.
- Established relationships with local suppliers to negotiate favorable terms and ensure quality product availability.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Established and maintained operational standards for Number locations.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
- Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Area Manager
Longhorn Steakhouse
Coralville, IA
04.2014 - 11.2018
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Boosted brand growth by devising strategic network and marketing tactics.
- Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.
- Secured key accounts with customized sales presentations showcasing unique value propositions tailored to prospective clients'' needs.
- Championed safety programs within the region resulting in reduced workplace accidents and lower workers'' compensation claims costs.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Established and maintained operational standards for Number locations.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
General Manager
Wendy's
Willard, OH
01.2003 - 02.2008
- Oversaw daily operations to ensure compliance with company standards and policies.
- Trained and mentored management staff on effective operational practices and customer service excellence.
- Implemented cost-control measures, optimizing inventory management for improved profitability.
- Developed strategic marketing initiatives to enhance local brand presence and drive sales growth.
- Analyzed sales data to identify trends, providing actionable insights for regional performance improvements.
- Collaborated with cross-functional teams to streamline processes, enhancing overall operational efficiency.
- Conducted regular performance reviews, fostering a culture of accountability and continuous improvement among staff.
- Established relationships with local suppliers to negotiate favorable terms and ensure quality product availability.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Established and maintained operational standards for Number locations.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
- Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Shipping Supervisor
Routh Packing
Sandusky, OH
04.2011 - 06.2014
- Oversaw daily operations to ensure compliance with company standards and policies.
- Analyzed sales data to identify trends, providing actionable insights for regional performance improvements.
- Supervised various locations, enforcing high-quality standards of operation.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Controlled shipping logs
- Used Microsoft programs to navigate shipping schedules
Education
BBA - Business
North Central State
Mansfield, OH06.2011
High School Diploma -
Willard High School
Willard, OH05.2006
Skills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Operational management
- Territory management
- Staff supervision
- Goals and performance
- Asset control
- Performance management
- Project management
- New business development
- Business development and planning
- Sales development
- Personnel management
- Operations management
- Sales management
- Strategic development
- Vendor management
- Brand development
- Personnel monitoring
- Cost reduction
- Operational oversight
- Industry expertise
- Sales and marketing strategies
- Order management
- Sales planning
- Sales expertise
- Federal regulations
- Marketing leadership
- Multi-million dollar P&L management
- Regional planning
- Leadership development
- Team leadership
- Leadership skills
- Policies and procedures
- Team development
- Attention to detail
- Decision-making
- Negotiation
- Goal setting and performance metrics
- Recruiting and hiring
- Staff recruiting
- Customer relations
- Training and coaching
- Team building practices
- Multi-unit management
- Customer service
- Budget management
- Contractor relationship management
- Productivity improvements
- Business development
- Conflict management
- Sales forecasts
- Operations improvements
- Action plans
- Employee scheduling
- Data analytics
- Financial management
Timeline
Regional Manager
Perkins Family Restaurant
01.2019 - Current
Area Manager
Longhorn Steakhouse
04.2014 - 11.2018
Shipping Supervisor
Routh Packing
04.2011 - 06.2014
General Manager
Wendy's
01.2003 - 02.2008
BBA - Business
North Central State
High School Diploma -
Willard High School