ALAN ELYA
Parker,CO
Summary
Results-driven Business Analyst and Continuous Improvement professional with extensive experience in financial services. Proven track record of delivering $1M+ in cost savings, improving operational efficiency by up to 50%, and leading enterprise transformation initiatives. Expert in data analytics, process automation, and stakeholder engagement, with strong ability to align business and technology strategies to drive measurable outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Consultant – Business Analyst / Continuous Improvement
TIAA
Denver, CO
05.2022 - Current
- Delivered $700K+ in annual cost savings by transforming 8+ cross-functional workflows, reducing manual effort by 50% and cycle time by 30%.
- Developed and deployed Power Apps solutions supporting 400+ users, increasing throughput by 30% and eliminating 1,000+ annual hours.
- Built executive KPI dashboards using Power BI and Salesforce, reducing reporting time by 60%.
- Analyzed large datasets using SQL, Excel, and BI tools to identify process improvements and data issues.
- Created SOPs, training materials, and documentation to ensure adoption and sustainability.
- Presented automation solutions at enterprise innovation events, driving six-figure savings and scalability.
Business / Systems Analyst (Contract)
Charter Communications
Greenwood Village, CO
07.2021 - 05.2022
- Reduced operational costs by 20% ($150K annually) and improved SLA performance by 25%.
- Identified system and process optimization opportunities, driving 30% efficiency gains.
- Developed automated dashboards using Excel and Smartsheet to improve planning accuracy and leadership visibility.
Product Manager – Pricing
TIAA
Denver, CO
08.2010 - 12.2020
- Delivered $500K+ in annual savings by automating pricing tools and reducing turnaround time by 50%.
- Led cross-functional product initiatives, improving efficiency by 30% and supporting revenue growth.
- Built Tableau dashboards integrating Salesforce data, reducing reporting time by 50%.
- Developed enterprise pricing models supporting $1M–$18B portfolios, improving forecasting accuracy.
- Conducted financial and competitive analysis to strengthen pricing strategy and reduce costs.
Education
MBA - undefined
University of Phoenix
BS - Accounting
University of Phoenix
Skills
- Business Analysis
- Process Improvement
- Data Analytics
- KPI Development
- Dashboard Development
- Power BI
- Tableau
- SQL
- Advanced Excel
- Power Apps
- Power Automate
- Salesforce
- Project Management
- Change Management
- Stakeholder Engagement
- SDLC
- UAT
Websites
Certification
Lean Six Sigma Green Belt, Six Sigma Global Institute
Technical Tools
- Microsoft Power Platform (Power BI, Power Apps, Power Automate)
- Microsoft Excel
- SQL
- Tableau
- Salesforce
- Google Sheets
- SharePoint
- Visio
- Jira
- Confluence
- Smartsheet
Timeline
Senior Consultant – Business Analyst / Continuous Improvement
TIAA
05.2022 - Current
Business / Systems Analyst (Contract)
Charter Communications
07.2021 - 05.2022
Product Manager – Pricing
TIAA
08.2010 - 12.2020
MBA - undefined
University of Phoenix
BS - Accounting
University of Phoenix