Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

SONGUL REED

Minneapolis

Summary

  • Continuous Improvement and Business Analysis – Project Management Continuous Improvement and Business Analysis
  • Process Excellence Leader
  • Strategic Initiatives Lead Program Management
  • Stakeholder Engagement
  • Leadership Coaching
  • Cost Reduction Established PMO
  • Transformed Organization
  • Redesigned Teams
  • Standardized Processes Ecolab Enterprise Excellence Award
  • Ecolab CEO Best Project Award
  • Enhanced Reporting

Seasoned Continuous Improvement Leader with a robust track record in spearheading process enhancements to drive productivity and efficiency. Strengths include strong analytical skills, exceptional problem-solving ability, and adeptness at Lean Six Sigma methodologies. Notable for implementing innovative strategies that have consistently improved operational processes and bottom-line results in previous roles.

Overview

28
28
years of professional experience

Work History

PMO – Business Analysis and Continuous Improvement Leader

2019.03 - 2025.11

Program Manager/Black Belt

Ecolab, Inc
Twin
2006.04 - 2019.03
  • Realized $1M+ annual savings and streamlining customer support operations across regions while leading a 26-SME team to consolidate EU call centers
  • Secured $1.1M+ in cost savings by rolling out Business Process Management Infrastructure, enabling process standardization and lean initiatives
  • Delivered $3.2M+ in organizational cost savings targets through process improvements
  • Achieved $300,000 in annual cost savings while managing Order-to-Cash transition project, centralizing billing, accounts receivable, and credit functions
  • Directed SAP organizational readiness and process alignment program for NA rollout, improving service levels across Global Business Services teams
  • Developed global project improvement and governance model, standardizing methodologies and embedding a continuous improvement mindset enterprise-wide
  • Directed consolidation and change management efforts, redesigning processes and job roles to develop more efficient and effective functional teams
  • Led managers, supervisors, and cross-functional teams through the Swisher Company acquisition, ensuring seamless integration and operational continuity
  • Mentored and coached Black Belts and Project Managers, building capabilities in Lean Six Sigma, project management, and process improvement practices
  • Delivered Project Management Methodology training classes, increasing adoption of best practices and improving project execution across teams
  • Developed organizational strategy and KPIs, aligning functional team objectives with performance measures for Ecolab’s Shared Financial Services organization
  • Created Corporate Strategy Map and Balanced Scorecard, guiding enterprise performance and aligning initiatives with strategic goals
  • Orchestrated process, system, and people consolidation projects through full project lifecycle, including requirements, change proposals, risk analysis, and leadership buy-in
  • Designed and delivered Lean Six Sigma and Project Management training, improving staff capabilities and project execution effectiveness
  • Provided statistical analysis, coaching, and training to all staff levels, enhancing operational efficiency and building enterprise-wide process improvement skills.

PROCESS CONSULTANT Project Manager

UNITED HEALTH GROUP
2005.01 - 2006.04
  • Redesigned and digitized the customer inquiry process, reducing manual handling and accelerating response times
  • I led a strategic portfolio planning project that connected clinical growth plans with real estate decisions—covering market analysis, site feasibility, lease vs
  • Own evaluations, space utilization, and long-range capital planning to optimize the healthcare real estate portfolio.”

LEAD BUSINESS ANALYST/PROJECT MANAGERMar

Carlson CompaniesTwin Cities
1998.01 - 2005.01
  • Led consolidation projects, achieving system and business requirements with risk mitigation
  • Trained staff on Lean Six Sigma and Project Management, improving efficiency
  • Implemented KPIs and service level goals, enhancing IT Shared Services
  • Identified 40+ process improvement opportunities, streamlining operations
  • Saved $500K through quick hit process improvement initiatives

PMO

University of Minnesota
  • Created strategic vision and improvement initiatives for the University Services, , aligning projects with organizational goals and enhancing overall performance
  • Introduced project management methodologies and implemented a governance model, standardizing portfolio oversight and improving project delivery consistency
  • Identified and championed change initiatives, leading transformations across processes, technology, and organizational objectives to drive operational improvements
  • Developed University Services strategic roadmap, aligning business unit objectives with enterprise goals to prioritize initiatives and maximize organizational impact
  • Optimized and coached PMO resources, ensuring successful delivery of all projects while building team capabilities and sustaining high-quality execution standards
  • Led an enterprise finance transformation project, identifying process improvements that enhanced operational efficiency and service delivery
  • Led an HR automation project across the hire-to-retire lifecycle, reducing manual effort and improving process consistency.

Education

Master of Science - Business & Computer Science

Minnesota State University
Mankato, MN

Bachelor of Science - Business Management

Gazi University
Ankara, Turkey

Skills

  • SAP
  • Lean Six Sigma
  • ITIL
  • Visio
  • Power BI
  • SharePoint
  • Microsoft Project
  • Smartsheet
  • Jira
  • Asana
  • Trello
  • Waterfall
  • Project Management
  • Business Analysis
  • Strategic Planning
  • PMO Leadership
  • Continuous Improvement
  • Process Optimization
  • Project Governance
  • Portfolio Management
  • Change Management
  • Business Process Management
  • Process Standardization

Awards

  • Ecolab Enterprise Excellence Award
  • Ecolab CEO Best Project Award

Timeline

PMO – Business Analysis and Continuous Improvement Leader

2019.03 - 2025.11

Program Manager/Black Belt

Ecolab, Inc
2006.04 - 2019.03

PROCESS CONSULTANT Project Manager

UNITED HEALTH GROUP
2005.01 - 2006.04

LEAD BUSINESS ANALYST/PROJECT MANAGERMar

Carlson CompaniesTwin Cities
1998.01 - 2005.01

PMO

University of Minnesota

Master of Science - Business & Computer Science

Minnesota State University

Bachelor of Science - Business Management

Gazi University
SONGUL REED