Alan Espinosa

Palmdale,CA

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

years of professional experience

Certification

Work History

Server

La Cabanita

01.2023 - Current

Prepare restaurant tables with special attention to sanitation and order
Attend to customers upon entrance
Present restaurant menus and help customers select food/beverages
Take and serve orders
Answer questions or make recommendations for complementary products
Collaborate with other restaurant servers and kitchen/barstaff
Deal with complaints or problems with a positive attitude
Issue bills and accept payment

Expo/Food Runner

Buffalo Wild Wings

06.2022 - 12.2022

I was an expo/runner in charge of running foods to tables and making sure every table received the correct order
Trained new incoming staff on checkout and cashier services
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Maintained speed of service for food orders while minimizing errors and complaints.

Personal Shopper

Walmart

02.2020 - 04.2022

As a personal shopper my department was online grocery orders
In charge of fulfilling all grocery pickups and deliveries
Packaged orders off the floor by down stacking them and dispensing them out to customers
Consistently met deadlines and quality goals for accuracy and timeliness.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Our main duty was to ensure customers were satisfied with their ordering experience and addressing any concerns they might have.

Education

GED -

Verdugo Hills Senior High School

Sunland, CA

06.2021

Skills

E-Commerce
Cashiering
Computer Operation
Math
Customer Service
Basic Math

Restaurant Experience
POS
Serving Experience
Communication skills
Cash handling