Alan Fehn
Villa Rica,United States
Summary
Dedicated and adaptable college student with excellent communication skills, a strong background in customer service, and equipment handling prowess. Proven ability to excel in high-stress environments and collaborate effectively within teams. Seeking to leverage skills and experiences in an apprenticeship at Mercedes Benz USA.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Part-time cashier
The Home Depot
02.2024 - Current
- Providing exceptional customer service
- Proactively sought product/project knowledge to assist customers effectively.
Front team member
Honey Baked Ham Co.
01.2017 - Current
- Responsible for customer relations, order processing, and marketing
- Managed daily operations and facilitated bank transactions
- Holiday help
Trained and certified guide
Historic Banning Mills
03.2023 - 12.2023
- Responsible for zipline, kayak, swing car, and rock wall tours
- Promoted to Level 2 guide within three months, responsible for training new employees.
Archery Instructor
Connect Camps Ministries
05.2021 - 07.2021
- Responsible for safety and instruction in the summer camp program
Volunteer
Habitat for Humanity
01.2019 - 07.2019
Employed based on strong work ethic and dedication.
Education
Bachelor's Degree in Mass Communications: Public Relations -
the University of West Georgia
12.2024
Skills
- Eagle Scout
- Strong Communication Skills
- Prominent Work Ethic
- Equipment Handling (eg, archery, lifeguarding)
- Adaptability and Problem-solving
- Critical Thinking
- Artificial Intelligence Application
- Customer Service Excellence
Certification
- Advertising Specialization, University of West Georgia
- Serv Safe Manager Certification
- Wilderness First Aid Certified
- ACCT Level 1 Certified
- Previously, Lifeguard, CPR AED certified
- Level 1 Archery Instructor
- Forklift Operator (Expected)
Accomplishments
Wrote a 34-page business plan based on a hypothetical consulting company
Gave a 45-minute presentation on conflict and power in society
Wrote a 12-page research proposal on the effectiveness of advertising on Gen Z
Wrote a programming pitch for a hypothetical television show
Created a website and social media posts for a new product line
Programmed an AI chatbot for a more engaging consumer interface
Presented an in-depth analysis of IHOP’s advertising campaign “IHOB”
Gave a presentation on mastering effective listening
Gave a presentation on and wrote a crisis communications plan for a hypothetical department store
References
References available upon request.
Timeline
Part-time cashier
The Home Depot
02.2024 - Current
Trained and certified guide
Historic Banning Mills
03.2023 - 12.2023
Archery Instructor
Connect Camps Ministries
05.2021 - 07.2021
Volunteer
Habitat for Humanity
01.2019 - 07.2019
Front team member
Honey Baked Ham Co.
01.2017 - Current
Bachelor's Degree in Mass Communications: Public Relations -
the University of West Georgia