Self motivated and goal oriented Sales and Product Support Manager for the past 19 years. Customer Focused and able to work independently or as a team member or leader.
Overview
27
27
years of professional experience
Work History
Sales Manager
Intertractor America Corporation
Elkhorn, WI
05.2017 - Current
Worked closely with regional customers, using persuasive communication skills and customer relations expertise to close deals with mining and construction clients.
Educated customers on product features and use to provide optimal service of undercarriage components.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Maintained database of customer and sales information using Salesforce.
Parts Sales and Service Representative
Walker Machinery Co. Inc.
Belle, WV
09.2000 - 09.2016
Work with customers to assist them in all their parts and service needs for their equipment fleet.
Responsible for over 25 million in sales annually.
Responsible for inspecting and quoting complete machine rebuilds.
Worked as a consultant to assist customers with any technical problems that was encountered in their Caterpillar equipment.
Product Support Representative
Rish Equipment Company
Logan, WV
12.1999 - 09.2000
Responsible for obtaining orders, locating new prospects and selling customers on the benefits of Rish Equipment Company and the Komatsu Equipment brand.
Assist customers in solving problems by providing assistance in ordering parts and providing estimates for service work.
Monitored customer needs for new, used or rental equipment.
Branch Manager
Rish Equipment Company
Logan, WV
12.1997 - 12.1999
Supervise both parts and service department operations, including parts ordering, inventory levels, mechanical repairs, expenses and personnel administration.
Assesse upcoming projects to forecast projected resource requirements to insure complete customer satisfaction.
Oversaw annual sales of $3 million and with an operating budget of $800,000.
Education
Bachelor of Business Administration - Finance and Business Law
Marshall University
Skills
Caterpillar trained Parts Sales and Service Representative
Senior Charge Nurse in ICU at Healthcare Corporation of America – UK (HCA- UK)Senior Charge Nurse in ICU at Healthcare Corporation of America – UK (HCA- UK)