Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alan Flores

DICKINSON

Summary

Motivated and hard working Service Worker with exceptional social communication abilities and customer service experience. Always on the lookout for every opportunity to support team members and proactively address issues; ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Spanish.

Overview

8
8
years of professional experience

Work History

Apprentice Plumber

Way Engineering
03.2025 - Current
  • Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Followed safety practices and procedures to reduce on-site risks.
  • Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
  • Installed plumbing systems and fixtures in Industrial/commercial properties.

Server

Black Bear Diner
05.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Carpenter

Zq Designs
02.2024 - 04.2024
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Completed installations of building structures, trim, flooring, and cabinetry.

Server

Olive Garden
08.2023 - 02.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.

Food Service Worker

Buccee's
06.2020 - 07.2023
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Cashier Trainer

Raising Cane's Restaurants
06.2019 - 09.2020
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
  • Operated POS system to complete cash, credit and check transactions.
  • Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing conveyor belts and removing empty shopping baskets.
  • Completed opening and closing procedures by disarming alarms, turning electronic systems on or off and straightening out check-out shelves.

Parking Lot Attendant

H-E-B Grocery
03.2017 - 03.2019
  • Answered general questions about parking fees, facilities, and directions.
  • Escorted drivers to vehicles and helped load or carry large items.
  • Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
  • Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.

Education

Associate of Science - Process Technologys

College of The Mainland

High School Diploma -

Dickinson High School
05.2018

Skills

  • Team Oriented
  • Work Coordination
  • Feedback Acceptance
  • Complex Problem-Solving
  • Productivity and Efficiency
  • Fast-Paced Environment
  • Training and Development
  • Spanish Interpreting
  • General Tool Knowledge
  • Multitasking Abilities
  • Pressure testing
  • Installation of plumbing systems
  • Pipe cutting

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Apprentice Plumber

Way Engineering
03.2025 - Current

Server

Black Bear Diner
05.2024 - Current

Carpenter

Zq Designs
02.2024 - 04.2024

Server

Olive Garden
08.2023 - 02.2024

Food Service Worker

Buccee's
06.2020 - 07.2023

Cashier Trainer

Raising Cane's Restaurants
06.2019 - 09.2020

Parking Lot Attendant

H-E-B Grocery
03.2017 - 03.2019

High School Diploma -

Dickinson High School

Associate of Science - Process Technologys

College of The Mainland

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Alan Flores