Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alan Garcia

Trenton

Summary

Dynamic professional with a proven track record at Verizon, excelling in customer service and project management. Adept at data analysis and conflict resolution, I thrive in fast-paced environments, consistently meeting tight deadlines while fostering teamwork and collaboration. My strong communication skills and positive attitude drive successful outcomes in every project.

Overview

2
2
years of professional experience

Work History

Verizon

Call Center Services Inc.
Trenton
06.2020 - 06.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

Trenton Central High School
400 Chamber St

Skills

  • Data analysis
  • Customer service
  • Project management
  • Financial reporting
  • Team collaboration
  • Market research
  • Communication skills
  • Conflict resolution
  • Sales forecasting
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Active listening
  • Problem resolution
  • Relationship building

Languages

Spanish
Native or Bilingual

Timeline

Verizon

Call Center Services Inc.
06.2020 - 06.2022

High School Diploma -

Trenton Central High School