Alan Garfias
Hempstead,TX
Summary
Highly motivated and adaptable professional with a proven ability to quickly learn new skills and processes. Experienced in administrative support, customer service, and operations management across various industries. Dedicated to delivering exceptional results, maintaining attention to detail, and fostering teamwork in dynamic environments. Bilingual in English and Spanish with strong communication and organizational skills. Efficient professional in the administrative and legal support field, known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in document management, regulatory compliance, and customer service. Excel in communication, problem-solving, and time management, ensuring smooth operations within court and municipal settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Permit Clerk / Code Enforcement in Training
City of Hempstead
Hempstead, TX
08.2022 - 10.2024
- Reviewed and processed applications for building, plumbing, electrical, mechanical, and other permits to ensure compliance with city codes and regulations.
- Verified permit applications for accuracy, completeness, and required supporting documentation.
- Calculated and collected fees associated with permits and maintained accurate payment records.
- Issued permits to contractors, property owners, and developers while providing detailed explanations of permit terms and conditions.
- Assisted applicants in person, over the phone, and via email by providing information on permitting processes, requirements, and timelines.
- Responded to inquiries and resolved complaints regarding permits and related procedures.
- Records Management
- Maintained an organized filing system for permits, plans, and other related documents in both digital and physical formats.
- Prepared and updated reports, logs, and databases to track issued permits, payments, and project statuses.
- Ensured the confidentiality and accuracy of all records in compliance with city policies.
- Collaborated with city inspectors and code enforcement officers to ensure timely project reviews and inspections.
- Communicated with developers, contractors, and city departments regarding zoning, land use, and building codes.
- Facilitated the resolution of discrepancies or issues between applicants and city departments.
- Assisted in ensuring projects complied with local, state, and federal regulations.
- Reviewed inspection reports and flagged projects with non-compliance issues for follow-up.
- Provided administrative support to planning, zoning, and code enforcement staff.
Staffing Specialist
Precise Personnel
Houston, TX
10.2021 - 11.2021
- Sourced and recruited candidates using job boards, social media, and other recruitment platforms.
- Screened resumes and conducted initial phone interviews to assess qualifications and fit.
- Maintained a pool of qualified candidates for future staffing needs.
- Coordinated and conducted interviews to evaluate applicants’ skills, experience, and compatibility with job requirements.
- Administered assessments and tests to measure specific qualifications or aptitudes.
- Coordinated interviews, administered drug tests, and provided necessary safety equipment to selected candidates.
- Organized and maintained candidate documentation, ensuring compliance and confidentiality.
Cashier
Chevron Best Stop
Hempstead, TX
08.2020 - 11.2021
- Delivered excellent customer service, ensuring satisfaction throughout the shopping experience.
- Maintained store cleanliness and ensured the freshness of products such as coffee and fruit.
- Monitored stock levels of in-store products and alerted management when inventory was low.
- Restocked shelves and maintained the organization of products, ensuring that popular items were always available.
- Ensured the store was clean, organized, and well-maintained, including tidying up the register area and ensuring shelves were stocked.
- Performed light cleaning duties, such as sweeping floors, wiping counters, and keeping restrooms tidy.
Package Handler
FedEx Ground
Cypress, TX
08.2021 - 09.2021
- Scanned and loaded packages onto trailers in a fast-paced environment to meet shipping deadlines.
- Assisted other departments as needed, demonstrating flexibility and teamwork.
Drive-Thru Cashier
Jack in the Box
Hempstead, TX
04.2020 - 05.2020
- Handled customer transactions, including taking orders, processing payments, and delivering food.
- Assisted in maintaining cleanliness and supported kitchen operations during downtime.
Food Champion
Taco Bell
Hempstead, TX
12.2019 - 01.2020
- Ensured food orders were accurate and all ingredients were fresh.
- Supported front and drive-thru cashier operations as needed, handling transactions and customer interactions.
Education
High School -
Hempstead High School
Hempstead, TX07.2020
Skills
- Customer Service: 3 years
- Microsoft Office: 3 years (Word, PowerPoint, Excel)
- Google Workspace: 3 years (Docs, Sheets)
- Cashiering & Cash Handling: 1 year
- Staffing & Recruitment: 1 month
- Operations Management: Experience in high-paced environments
- Permit processing
- Code compliance
- Records management
- Documentation verification
- Fee calculation
- Zoning regulations
- Customer service
- Time management
- Detail orientation
- Problem solving
- Data entry accuracy
- Project tracking
- Filing systems
- Court reporting
- Multitasking
- Record keeping
Languages
English: Fluent (speaking, writing, and comprehension), Spanish: Fluent (speaking, writing, and comprehension)
Certification
- Notary Public, State of Texas - Commission Expire 4/21/2029
Timeline
Permit Clerk / Code Enforcement in Training
City of Hempstead
08.2022 - 10.2024
Staffing Specialist
Precise Personnel
10.2021 - 11.2021
Package Handler
FedEx Ground
08.2021 - 09.2021
Cashier
Chevron Best Stop
08.2020 - 11.2021
Drive-Thru Cashier
Jack in the Box
04.2020 - 05.2020
Food Champion
Taco Bell
12.2019 - 01.2020
High School -
Hempstead High School
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