Alan Grimberg
Atlanta,GA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Exercise Physiologist
Piedmont Atlanta Hospital
Atlanta, GA
08.2023 - Current
- Collaborated with physicians, nurses and other healthcare professionals in developing treatment plans for patients with chronic conditions such as diabetes or heart disease.
- Created and oversaw individualized programs for long-term fitness and recovery.
- Supported department quality assurance programs, education and customer service programs.
Health Operations Manager
PHIT
Riverdale, GA
03.2022 - 08.2023
- Managed facility operations and provided strategic leadership for a staff of 16 employees.
- Rigorously developed communication through empathy and motivational interviewing in sales consultations for 80-100 new monthly members, with an average close rate of 60-80%
- Spearheaded program planning and staff development to promote growth, including a non-profit for children aged 10-16.
- Tracked monthly sales of an average of $60,000/month to generate reports for business development planning.
Bilingual Office Manager
Barbour Orthopaedics & Sports Medicine
Forest Park, GA
08.2021 - 03.2022
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Used judgment and initiative in handling confidential matters and requests for 200 daily patients.
- Reviewed files and records to obtain information and respond to requests.
- Practiced advanced foreign-language abilities to support customers' needs.
- Answered more than 100 inbound calls from customers daily.
Head Personal Trainer
Body Design Personal Training
Atlanta, GA
01.2021 - 08.2021
- Led, instructed and motivated both individuals and groups during cardiovascular exercise, strength training and stretching activities for 15-20 clients.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Improved membership enrollment by utilizing sales and marketing methods to bring in 200 monthly site forms.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
Bilingual Patient Representative
East Georgia Healthcare Center
Statesboro, GA
07.2019 - 09.2020
- Recorded patient conditions and vital signs before and after medical operations.
- Spoke to patients upon arrival to determine if personal data or insurance information had changed.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified project needs by reviewing project objectives and schedules.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Science - Kinesiology
Georgia Southern University
05.2021
Skills
- Cost Management
- Performance Monitoring
- Training and Development
- Policy and Procedure Development
- Business Development
- Team Management
- Recruitment and Hiring
- Performance Evaluations
- Documentation and Reporting
- Technical Proficiency
- Complex Problem Solving
- Project Planning
- Employee Coaching and Motivation
- Personnel Management
- Project Management
- Multi-operations Management
Certification
Certified Exercise Physiologist
American College of Sports Medicine
Corrective Exercise Specialization
National Association of Sports Medicine
Performance Enhancement Specialization
National Association of Sports Medicine
Behavior Change Specialization
National Association of Sports Medicine
Timeline
Exercise Physiologist
Piedmont Atlanta Hospital
08.2023 - Current
Health Operations Manager
PHIT
03.2022 - 08.2023
Bilingual Office Manager
Barbour Orthopaedics & Sports Medicine
08.2021 - 03.2022
Head Personal Trainer
Body Design Personal Training
01.2021 - 08.2021
Bilingual Patient Representative
East Georgia Healthcare Center
07.2019 - 09.2020
Bachelor of Science - Kinesiology
Georgia Southern University