Alan Hard
Azle,TX
Summary
Dynamic professional with a proven customer service and public speaking track record demonstrated at Hardin-Simmons University as a Tour Guide. Excelled in guest relations and team collaboration, enhancing tour quality and visitor satisfaction. Skilled in customer engagement and presentation, adept at creating memorable experiences for diverse groups.
Overview
2
2
years of professional experience
Work History
Tour Guide
Hardin-Simmons University
Abilene, TX
11.2024 - Current
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Life Guard
Splash Dayz Water Park
White Settlement, TX
05.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Cashier
Main St. Tacos
Azle, TX
09.2022 - 10.2023
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
- Brought food to customers in a quick-manner.
Education
No Degree - Psychology And Social Work
Hardin-Simmons University
Abilene12-2027
High School Diploma -
Azle High School
Azle, TX05-2024
Skills
- Public speaking
- Strong communicator
- Customer assistance
- Presentation skills
- Lifeguard certification
- Work ethic and integrity
Timeline
Tour Guide
Hardin-Simmons University
11.2024 - Current
Life Guard
Splash Dayz Water Park
05.2024 - 08.2024
Cashier
Main St. Tacos
09.2022 - 10.2023
No Degree - Psychology And Social Work
Hardin-Simmons University
High School Diploma -
Azle High School