Alan Hecht
Houston,TX
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
14
14
years of professional experience
Work History
Branch Manager
Citistaff Solutions
Houston, TX
09.2022 - Current
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Onboarded new employees in time reporting and payroll systems.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Warehouse Operations Supervisor
NFI Logistics
Compton, CA
03.2019 - 08.2022
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Planned and optimized warehouse work processes to improve fulfillment system efficiency.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Implemented organizational processes to build more cohesive operation and better quality service.
Closing Desk Lead
Gable House Bowl
Torrance
09.2015 - 12.2019
- Handled night audit paperwork, verification of previous deposits
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Ran end-of-day computer functions and closed out reports, submitting details to Morning manager for review.
- Assessed checklists on daily basis and planned shift accordingly.
- Coded invoices and other records to maintain organized and accurate records.
Inventory and Receiving Lead
Citizen Watch Company of America
Torrance
02.2015 - 03.2019
- Supervised 25+ inventory associates
- Was responsible for breakdown and putaway for approximately 10 pcms of high value freight.
- Supervised 10+ receiving associates
- Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
Assistant General Manager
TOGOS SANDWICHES
Torrance
06.2012 - 02.2015
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.
- Motivated and led team members to work together to achieve targets.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
Shift Leader
FATBURGER
Redondo Beach
06.2010 - 07.2013
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised, motivated and led employees to maintain productivity and customer service levels.
- Assisted general manager with operations game plan and company initiatives implementation.
- Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
Education
General Ed Pursuing Degree - Business
Fullerton College
09.2019
Skills
- Team management
- Preparation oversight
- Leadership
- Relationship building
- Analytical
References
References available upon request
Timeline
Branch Manager
Citistaff Solutions
09.2022 - Current
Warehouse Operations Supervisor
NFI Logistics
03.2019 - 08.2022
Closing Desk Lead
Gable House Bowl
09.2015 - 12.2019
Inventory and Receiving Lead
Citizen Watch Company of America
02.2015 - 03.2019
Assistant General Manager
TOGOS SANDWICHES
06.2012 - 02.2015
Shift Leader
FATBURGER
06.2010 - 07.2013
General Ed Pursuing Degree - Business
Fullerton College