Alan Ingram
North Little Rock,AR
Summary
Dynamic and results-oriented professional with a proven track record at the City of North Little Rock, adept in Microsoft Excel and fostering positive relationships. Excelled in streamlining operations, enhancing data management, and significantly improving team efficiency. Demonstrates exceptional communication and organizational skills, ensuring high levels of customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Office Assistant
City of North Little Rock
North Little Rock, USA
08.2022 - Current
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Maintained confidentiality of sensitive information and documents.
- Trained staff members to perform work activities and use computer applications.
- Utilized office equipment, such as printers, copiers, and scanner machines, efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Organized and attended hiring events and participated in job fairs to network with potential candidates.
- Conducted background checks and employment verifications for potential hires.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Assisted with planning, organizing and coordinating company events.
- Processed new hire paperwork, including background checks, motor vehicle record checks, and I-9 forms.
Mayor Summer Youth Program
City of North Little Rock
North Little Rock, USA
05.2022 - 08.2022
- Organized and attended hiring events and participated in job fairs to network with potential candidates.
- Handled confidential information regarding employees, such as payroll records and benefits enrollment documents.
- Conducted orientation sessions for new employees.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Processed, verified and maintained personnel-related documentation.
- Handled confidential information with discretion and integrity.
- Updated HR databases with employee changes in position, salary, and personal information.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Operated the camera, identification program, and identification card machine.
- Answered telephones, directed calls, and took messages.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Utilized office equipment, such as printers, copiers, and scan machines, efficiently.
- Managed daily office operations and maintained a clean and efficient workspace.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
BBA - Accounting
University of Arkansas At Little Rock
Little Rock, AR05-2026
Associate of Science Business - Accounting
Pulaski Technical College
North Little Rock, AR05-2024
High School Diploma -
North Little Rock High School
North Little Rock, AR05.2022
Skills
- Excellent communication skills
- Excellent customer service
- Proficient in Microsoft Excel
- Proficient in Microsoft Word
- Clerical skills
- Intermediate typing and keyboarding skills
- Organizational skills
- Data entry
- Relationship building
- Mail sorting and distribution
- Event preparation
- Valid Driver's license
- Multi-line phone proficiency
- Positive attitude
- Time management
- Complex Problem-solving
Accomplishments
- ftfgg
Timeline
Office Assistant
City of North Little Rock
08.2022 - Current
Mayor Summer Youth Program
City of North Little Rock
05.2022 - 08.2022
BBA - Accounting
University of Arkansas At Little Rock
Associate of Science Business - Accounting
Pulaski Technical College
High School Diploma -
North Little Rock High School
Similar Profiles
Hunter FieldsHunter Fields
Camera Technician at City Of North Little RockCamera Technician at City Of North Little Rock
Alicia RobertsonAlicia Robertson
Kindergarten Teacher at North Rock Creek ElementaryKindergarten Teacher at North Rock Creek Elementary
Cynstella PenigarCynstella Penigar
Assembly II at Caterpillar North Little RockAssembly II at Caterpillar North Little Rock
Kimberly MartinKimberly Martin
Classroom Teacher at Scott Charter SchoolClassroom Teacher at Scott Charter School
Jamyria LaytonJamyria Layton
Cashier at GoodwillCashier at Goodwill