Alan Jackson
Washington,DC
Overview
22
22
years of professional experience
Work History
Fiberglass Technician
Verizon
Washington, DC
01.2018 - 01.2024
- Performed the installation of fiber cable, phone, and internet, commercial and residential as well as service and repairs, customer service, and upsells. Assuring that each customer was highly satisfied with the product and the service provided.
Installation and Service Technician
RCN
Lanham, MD
02.2016 - 01.2018
- Installation of cable ,phone, and internet from the plant to the interior of all residential and commercial properties. Responding to all customer related problems such as outages, plant issues, outside wiring and interior equipment and wire problems.
Installation Technician
Comcast
Washington, DC
06.2002 - 11.2016
- Cable, phone, and internet installer for both residential and commercial properties. Promoted to service technician were I was responsible for maintaining service for commercial and residential customers. Helping to maintain the plant from the interior all the way back to the line amps , Trunk amps, and main hubs.
Education
High School Diploma -
Anthonys Highschool
Washington DC06-1984
Skills
- Fiberglass cutting
- Fiberglass repair
- Quality control inspection
- Defect Identification
- Material Selection
- Damage Assessment
Timeline
Fiberglass Technician
Verizon
01.2018 - 01.2024
Installation and Service Technician
RCN
02.2016 - 01.2018
Installation Technician
Comcast
06.2002 - 11.2016
High School Diploma -
Anthonys Highschool