Summary
Overview
Work History
Education
Skills
Certification
Military Service
References
Timeline
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Alan Lemieux

Banning,United States

Summary

Dynamic professional with extensive experience in quality control and compliance at Precision Stamping. Expertise in blueprint reading and supply chain management, supported by strong B2B sales capabilities. Proficient in Microsoft Excel for data analysis and relationship building to enhance customer satisfaction. Focused on achieving operational excellence and driving measurable results.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Quality Control Inspector

PRECISION STAMPING
Beaumont, CA
10.2020 - 06.2022
  • Conducted inspections on parts for damage and compliance with blueprint specifications using OGP, calipers, micrometers, and microscopes.
  • Entered measurements and findings into Word and Excel documents to ensure accurate record-keeping.
  • Reviewed shipping paperwork to verify proper documentation and compliance with regulations.
  • Maintained logs of all received parts and raw materials from vendors for traceability.
  • Performed audits to confirm adherence to quality control processes and standards.
  • Executed hardness tests on heat-treated materials to assess integrity and performance.

Oil System Operator

Perricone Juices
Beaumont, CA
09.2017 - 01.2020
  • Operated oil centrifuges to facilitate efficient oil extraction processes.
  • Coordinated with Extraction Operator to manage JBT oil system and juice extraction line.
  • Performed adjustments and minor repairs on oil centrifuges and JBT oil system for optimal performance.
  • Executed cleaning of oil tanks, centrifuges, and systems using ORCUS system.
  • Inspected and labeled products accurately before filling 55-gallon drums with oil.
  • Conducted minor overhauls and inspections on oil centrifuges to ensure functionality.
  • Trained employees on operation of oil systems and centrifuges.
  • Ensured compliance with Plant, State, and Federal regulations including OSHA, EPA, FDA, HACCP, and SQF.

Customer Care/Retention Agent

Time Warner Cable
Palm Desert, CA
04.2015 - 11.2016
  • Managed inbound disconnect and downgrade calls from existing customers to enhance retention rates.
  • Utilized strong listening skills to defuse irate customer situations effectively.
  • Identified reasons for disconnection and addressed objections to retain customers.
  • Aligned product features, benefits, and pricing with customer needs to demonstrate value.
  • Built positive relationships with customers to foster loyalty and satisfaction.
  • Adhered to productivity metrics to ensure timely handling of all calls.

Account Manager

Connelly, Inc.
San Diego, CA
07.2014 - 08.2014
  • Client Service Representative for AT&T business accounts.
  • Provide superior customer relations for established AT&T Business-to-Business customers while promoting new products and updating existing products.
  • Promote customer satisfaction by regularly and consistently serving as their liaison for any issues or concerns that arise while using AT&T Business-to-Business service.
  • Manage work orders for customer issues, ensuring that all required tasks are met, and offering customer discounts and rebates on products when those existing products require resolutions.
  • Proactively work with customers to retain their business, and encourage return business through sales promotions, and by being 'the face of AT&T' through in-person conferences as needed.

Shipfitter

Huntington Ingalls Industries
Newport News, VA
12.2009 - 05.2013
  • Executed tack welding of metal structures to construct foundations for naval equipment.
  • Utilized blow torch for precise metal cutting in fabrication processes.
  • Operated pull-lifts, pneumatic rams, and jack clamps to maneuver heavy metal components.
  • Fabricated materials with various pneumatic tools and torches while managing material inventory.

Satellite Installation Technician

MasTec Inc.
Portsmouth, VA
07.2009 - 12.2009
  • Installed DirecTV satellite systems on residential properties, ensuring optimal reception.
  • Conducted site surveys to assess installation requirements and challenges.
  • Configured and aligned satellite dishes for optimal signal reception.
  • Troubleshot technical issues with satellite equipment and services.
  • Educated customers on system operation and maintenance procedures.
  • Maintained accurate records of installations, repairs, and customer interactions.

Aviation Boatswain's Mate (Handling) PO3 / Elevator Operator

U.S. Navy
Norfolk, VA
07.2004 - 07.2008
  • Trained and supervised personnel in operations of aircraft elevators on aircraft carriers.
  • Monitored equipment performance and reported maintenance needs to supervisors.
  • Collaborated with diverse teams to execute mission objectives effectively.
  • Responded promptly to orders from senior officers in order to maintain efficient operations.
  • Trained junior personnel in operational protocols and safety standards.
  • Scheduled crew work weeks while maintaining accurate safety and maintenance records.
  • Managed movement of naval aircraft equipment between flight deck and hangar bays.

Education

Some College (No Degree) - HVAC

Summit College
Colton, CA

Trade School - Electrician

UEI College-Riverside
Riverside, CA
03.2023

High School Diploma -

West Jefferson High School
Harvey, LA
01.2004

Skills

  • B2B sales
  • Blueprint reading
  • Supply chain management
  • Military experience
  • Welding expertise
  • Microsoft Excel proficiency
  • Visual Basic programming
  • Manufacturing processes
  • Computer literacy

Certification

  • Driver's license
  • Electrician Apprentice April 2023 to April 2024
  • EPA Universal Certification Present

Military Service

  • Branch: U.S. Navy
  • Service Country: United States
  • Rank: E-4 Third Class Petty Officer
  • July 2004 to July 2008

References

References available upon request.

Timeline

Quality Control Inspector

PRECISION STAMPING
10.2020 - 06.2022

Oil System Operator

Perricone Juices
09.2017 - 01.2020

Customer Care/Retention Agent

Time Warner Cable
04.2015 - 11.2016

Account Manager

Connelly, Inc.
07.2014 - 08.2014

Shipfitter

Huntington Ingalls Industries
12.2009 - 05.2013

Satellite Installation Technician

MasTec Inc.
07.2009 - 12.2009

Aviation Boatswain's Mate (Handling) PO3 / Elevator Operator

U.S. Navy
07.2004 - 07.2008

Some College (No Degree) - HVAC

Summit College

Trade School - Electrician

UEI College-Riverside

High School Diploma -

West Jefferson High School

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