- Enjoy participating in [activity] for overall physical and mental well-being
- Cooking
- Community Cleanup
- Avid Reader
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Offering time and support to shelters for the homeless, women, and animals
- Watching Movies and TV Shows
- Gym Workouts
- Blogging/Vlogging
- Music
- Pilates
Verified
This profile is verified using an email address.
Talisha Early
Hickory,US
Summary
Experienced Data Entry Clerk with 4 years of success developing and maintaining databases. Certified in 10-key coupled with exceptional talents in creating organizational and filing systems. Resourceful and meticulous individual with reputation for improving office productivity. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Willing to relocate to: Saint Stephens, NC - Mooresville, NC - Remote Authorized to work in the US for any employer
Experienced with conducting meticulous quality inspections and ensuring compliance with industry standards. Utilizes detailed approach to identify and address defects, enhancing product reliability. Knowledge of collaborating effectively with cross-functional teams to drive continuous improvement initiatives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Control Technician
Hickory Printing Solutions
Conover, NC
11.2022 - 03.2023
- Performed Ink testing on laboratory equipment
- Completed minor repairs and inspections
- Ensured that Each magazine or brochure conformed to Customers specifications
- Managed Samples brochures and magazines customer data
Data Entry Specialist
Elite Comfort Solutions
Hickory, NC
07.2016 - 02.2021
- Completed accurate and efficient data entry and database updates to support business operations.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Identified, corrected and reported data entry errors.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Reviewed and updated account information in company computer system.
- Compiled data from source documents prior to data entry.
- Identified and corrected data entry errors to prevent duplication across systems.
- Supported document reviews and auditing by locating and providing required data, reporting on input procedures and other relevant circumstances as necessary.
- Adhered to strict data confidentiality policies to prevent information leakage.
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits.
- Proofread and edited documents to correct errors.
- Sorted source documents and organized to be filed.
- Documented data entry completions in corresponding logbooks.
Customer Service Representative
RPM Wood Finishes
Hickory, NC
08.2010 - 08.2016
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Made outbound calls to obtain account information.
- Improved customer service wait times to mitigate complaints.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma -
Bandys High School
Catawba, NC, US05-2003
BBA - Business Administration And Management
Strayer University
Washington, DC, USAssociate of Science - Healthcare Management
Catawba Valley Community College
Hickory, NC, USAssociate of Arts - Human Resources Management
University of Arkansas Grantham
Little Rock, AR05-2027
Skills
- Medical terminology
- Linux
- Requirements Gathering
- Financial services
- Proficient in administrative tasks
- User Interface (UI)
- Negotiation
- Beauty & cosmetics sales
- Business development
- IOS
- Java
- Cold calling
- Outbound sales
- Typing
- Databases
- Front desk
- Proofreading
- Order entry
- Supervising experience
- Accounts receivable
- Analysis skills
- JavaScript
- Microsoft Access
- Cash register
- Account management
- Leadership
- Error verification Certified in 10-key
- Log book updates Meticulous attention to detail
- Data transcription Microsoft Excel certified
- Data input Multitasking and Prioritization
- Data auditing Calm and Professional Under Pressure
- Data processing CRM Software
- Proficient in Excel data management
- Typing manuscripts Creative Problem Solving
- Verifying data accuracy Efficient and Detail-Oriented
- Spreadsheet creation De-escalation Techniques
- Excel expertise Call Center Operations
- Microsoft Office expertise Technologically Savvy
- Filing and data archiving
- Cash handling
- Hospitality
- Research
- Mobile applications
- Healthcare management
- Data management
- Sales
- Quality assurance
- Data analysis skills
- Hotel experience
- Direct sales
- Help desk
- AI
- Microsoft SQL Server
- Software problem analysis
- Git
- B2B sales
- Financial auditing
- Business Requirements
- Client support
- Childcare
- Telemarketing
- Microsoft Dynamics GP
- Customer support
- Project management
- Communication skills
- Database development
- Outbound calling
- Microsoft Office
- Mac OS
- Social media management
- Bootstrap
- Upselling
- Salesforce
- Computer skills
- Visual Basic
- Computer hardware
- QuickBooks
- Marketing
- Lead generation
- Cleaning
- Cataloging
- Project management software
- Restaurant experience
- VPN
- Live chat
- Windows
- CRM software
- Zendesk
- Office management
- Data warehouse
- User Acceptance Testing
- Retail sales
Certification
- Driver's License
- August 2023 to July 2031
Interests
Timeline
Quality Control Technician
Hickory Printing Solutions
11.2022 - 03.2023
Data Entry Specialist
Elite Comfort Solutions
07.2016 - 02.2021
Customer Service Representative
RPM Wood Finishes
08.2010 - 08.2016
BBA - Business Administration And Management
Strayer University
Associate of Science - Healthcare Management
Catawba Valley Community College
High School Diploma -
Bandys High School
Associate of Arts - Human Resources Management
University of Arkansas Grantham