Alan Lemus
Los Angeles,CA
Summary
Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Cowboys Restaurant/ Paradise Roadhouse
Sanger, TX
05.2025 - 01.2026
- Expertly managed high-volume sections, including large parties of 13+ guests with complex individual billing requirements, while maintaining seamless service for other additional tables.
- Took drink and food orders, delivered meals, and provided refills and condiments as needed
- Communicated order modifications and special requests clearly to chefs to ensure accuracy and customer satisfaction
- Bussed dishes and thoroughly cleaned tables to maintain a neat and organized dining area
- Processed complex payments including large group splits, multiple cards, and cash transactions
- Opened and closed shifts, restocked supplies, and maintained cleanliness by sweeping, mopping, and organizing stations
- Collaborated with team members to keep service running smoothly during high-traffic hours
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently during peak hours, ensuring attentive service.
Front Desk Receptionist
Smile Magic of Denton
Denton, TX
06.2023 - 08.2023
- Verified patients' insurance eligibility before appointments to ensure smooth processing.
- Managed high-volume outbound communications, averaging 50+ daily calls to patients and healthcare providers while maintaining detailed, accurate records of all interactions.
- Distributed, collected, and updated patient paperwork and profiles with accurate information.
- Scheduled, rescheduled, and confirmed patient appointments through phone calls.
- Coordinated prescription calls to pharmacies and ensured accurate communication of patient needs.
- Measured and recorded weight and height for sedation patients to ensure correct medication dosage.
- Assisted patients with check-in and check-out, answering questions and addressing concerns.
- Maintained a clean and organized front desk area to create a welcoming environment.
- Communicated with dental staff to ensure smooth patient flow and minimize wait times.
Food Truck Worker
Sanger High School
Sanger, TX
08.2021 - 05.2023
- Managed food truck operations during shifts, ensuring smooth service.
- Handled cash register transactions and provided excellent customer service.
- Prepared and cooked food according to safety and quality standards.
- Resolved customer issues and addressed any challenges in the food truck.
- Maintained cleanliness by thoroughly cleaning before and after use.
- Set up and organized the food truck’s exterior for public service.
Education
High school diploma -
Sanger High School
Sanger, TX05.2023
Bachelor of Arts - Film
California State University, Los Angeles
Los Angeles, CA05.2027
Skills
- Communication with kitchen staff
- Cleaning
- Customer complaint resolution
- Cashiering
- Bussing
- Attention to detail
- Food running
- Cleaning Experience
- Strong work ethic
- Cash Handling
- Serving
- Time management
Certification
- ServSafe
- Driver's License
- TABC Certification
- May 2025 to May 2027
- ServSafe Allergens Certification
- ServSafe Food Handler Certification
- Food Handler Certification
- Food Safety Certification
Languages
Spanish - Fluent
English - Fluent
Bilingual
Timeline
Server
Cowboys Restaurant/ Paradise Roadhouse
05.2025 - 01.2026
Front Desk Receptionist
Smile Magic of Denton
06.2023 - 08.2023
Food Truck Worker
Sanger High School
08.2021 - 05.2023
High school diploma -
Sanger High School
Bachelor of Arts - Film
California State University, Los Angeles